Restaurant Server

Summary / Objectives : To ensure each guest of the most pleasant and enjoyable dining experience by offering the best possible service.

Essential Functions :

• Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by hotel.
• Keep correct numerical sequence of all checks issued to you.
• Verify the accuracy on all checks for prices, taxes, and tips.
• Greet all arriving guests at your station in a pleasant manner, making them feel welcome.
• Ensure that all newly seated guests receive immediate attention and that their orders are taken promptly and courteously. Be sure that your guests are not being neglected at any time.
• Advise the Manager of any complaints so that they can be rectified immediately
• Be sure the quality and appearance of the food you serve meets hotel's standards.
• Advise the Manager of any unsatisfactory food or beverage items so that he or she can replace.
• Keep your station clean and set up with the required supplies at all times.
• Work with the other service personnel to see that the side work and other job related duties are completed.
• Check the cleaning frequency chart and do the required cleaning each day.
• Make sure that tables are cleaned properly and set up according to established hotel standards.
• Be sure that established service procedures are followed at all times. Upon presentation of the guest check, thank the guest, and ask him or her to come back again.
• Able to use computer to ring orders on a check. Able to accept different types of payment and make change.
• Regular and predictable attendance is an essential function of the position.

Minimum Requirements :

No prior experience required. Prior hospitality experience preferred. Ability to obtain any government required licenses or certificate. For example : New Mexico alcohol server certificate.

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