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Program Manager, Clinical Tools
Program Manager, Clinical ToolsHabitat Health • Memphis, TN, US
Program Manager, Clinical Tools

Program Manager, Clinical Tools

Habitat Health • Memphis, TN, US
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  • [job_card.full_time]
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Program Manager, Clinical Tools

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente.

Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place.

Note : The estimated start date for this role is 12 / 1 / 2025

Role Scope

We are looking for a program manager to drive our Clinical and Strategic tools portfolio, specifically EMR and Growth engines. As a Program Manager you will work cross-departmentally to organize project planning, implementation, and training success. We are looking for a highly organized and dynamic individual who can juggle multiple projects across various applications; help implement and refine processes for intake, prioritization, and tracking of both projects and regular maintenance requests; and work closely with Platform and Operations leaders on end user training success.

  • Develop and refine mechanisms to intake, prioritize, and track projects across multiple functions and systems
  • Organize and facilitate meetings with business stakeholders and technical teams to drive project success
  • Work with Operations leader to identify gaps in user training material and fill said gaps via documentation refinement and demo / training facilitation
  • Partner with the PACE Center Leadership, Office of CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations closely to define the business needs, direction and prioritization for Clinical Applications projects, and drive results.
  • Coordinate with multiple vendors to drive project success including clarification of system function, collection of technical and operational documentation, and driving timely delivery of action items both internally and externally

Qualifications

  • Aligns with our purpose and our values, and is excited about living those out in daily practice
  • PMP or similar certification
  • 5+ Experience with Epic clinical applications (Ambulatory, Compass Rose)
  • 5+ years of experience leading cross functional projects
  • Strong ability to organize and refine project scope, requirements, and plan from ambiguous needs
  • Excellent communication skills and ability to facilitate cross departmental meetings including senior leadership as well as line level staff
  • Strong documentation skills, especially related to project planning spreadsheets and PowerPoint slides
  • Proficiency with MS office suite and visualization tools (Vizio / Lucid)
  • Nice to Have

  • Experience with Salesforce
  • Experience with Agile methodology including leading SCRUM
  • PACE experience
  • Compensation

    We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical / dental / vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $90,000 - $123,000. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.

    Vaccination Policy, including COVID-19

    At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as and essential requirement of this role. Requests for reasonable accommodations due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment.

    Our Commitment to Diversity, Equity, and Inclusion

    Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com.

    Beware of Scams and Fraud

    Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option : https : / / reportfraud.ftc.gov / # / .

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