Leasing Agent

Leasing Agent

Job Summary :

We are seeking a highly motivated and customer-focused Leasing Agent to join our property management team. This individual will play a vital role in leasing apartments, maintaining high occupancy levels, and providing excellent service to prospective and current residents. The Leasing Agent will serve as the first point of contact for prospects and will be responsible for showcasing our community, executing lease agreements, and contributing to resident satisfaction at our multifamily property.

Key Responsibilities :

Leasing & Sales

Conduct property tours and present available units to prospective residents.

Respond to inquiries via phone, email, and walk-ins.

Follow up with leads and maintain accurate records in the property management software.

Prepare and execute lease agreements and renewals in accordance with company policies and applicable laws.

Customer Service

Build positive relationships with residents to ensure satisfaction and retention.

Address and resolve resident concerns or escalate them to the Property Manager as needed.

Assist with resident move-ins, move-outs, and renewal processes.

Marketing

Assist with the development and execution of marketing strategies to attract new residents.

Ensure all marketing materials and online listings are accurate and up to date.

Participate in community outreach and promotional events.

Administrative Support

Maintain accurate resident files and leasing documentation.

Perform background checks, income verifications, and credit screenings.

Assist with daily office operations and administrative tasks.

Qualifications :

High school diploma or equivalent; associate or bachelor’s degree in business, real estate, or a related field is a plus.

1–2 years of experience in leasing, sales, or customer service preferred.

Knowledge of Fair Housing Laws and local rental regulations.

Proficiency in property management software (e.g., Yardi, AppFolio, RealPage) is a plus.

Strong interpersonal and communication skills.

Ability to work weekends and flexible hours as required.

• Must know Spanish

Key Competencies :

Sales and negotiation skills

Customer service orientation

Attention to detail

Problem-solving ability

Professionalism and discretion

Time management and organizational skills

Benefits :

Competitive salary plus commission / bonuses