Talent.com
Call Center Agent (Mexico)
Call Center Agent (Mexico)24 Hours Group • Baton Rouge, LA, US
Call Center Agent (Mexico)

Call Center Agent (Mexico)

24 Hours Group • Baton Rouge, LA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Call Center Agent

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

Duties and responsibilities include :

  • Managing a whole lot of incoming and outgoing calls in the operations.
  • Identifying the needs of the client and finding solutions to it.
  • Answering inbound calls, converting them to leads, and later to towing jobs.

Working conditions include :

  • Remote.
  • Shift-based in a Call Center that works 24 / 7.
  • Pacific Time Zone.

    • Requirements :

    Computer specifications :

  • Minimum Intel specs :
  • Processor : Core i7 8th generation (and above)
  • Core i5 10th generation (and above)
  • RAM : Minimum of 12 GB
  • Storage : 128 GB SSD or higher
  • Graphics : 2 GB graphics memory
  • Minimum AMD specs :
  • Processor : AMD Ryzen 5,7,9 (Minimum series 3600)
  • RAM : Minimum of 12 GB
  • Storage : 128 GB SSD or higher
  • Graphics : 2 GB graphics memory
  • Macintosh specs :
  • Processor : Core i7 / i5 / M1 / M2
  • RAM : Minimum of 12 GB
  • Storage : 128 GB SSD or higher
  • Graphics : 2 GB graphics memory

    • Main Internet Speed Requirement :

  • Jitter : below 10ms
  • Latency : below 160ms
  • Upload : more than 25mbps
  • Download more than 40 mbps

    • Using internet speedtest :

    VoIP Speed Test | 8x8

    Aircall's VoIP Speed Test | Aircall

    VoIP Speed Test : Check Your Network Reliability (getvoip.com)

    Power Backup :

    A reliable power backup that could sustain a minimum of 8 hours (full shift). Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough)

    Internet Backup (Secondary internet) :

  • Jitter : below 10ms
  • Latency : below 160ms
  • Upload : minimum of 25mbps
  • Download : minimum of 25mbps

    • Power and Internet Backup is a MUST.

    [job_alerts.create_a_job]

    Call Center Agent • Baton Rouge, LA, US

    [internal_linking.similar_jobs]
    Remote Call Center Agent

    Remote Call Center Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Remote Call Center Agent for the Eastern & Central U.Key Responsibilities Answer incoming calls and provide accurate assistance to callers Place outbound customer serv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Customer Service Agent

    Bilingual Customer Service Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Bilingual French / English Customer Service Agent for a remote position.Key Responsibilities Manage a high volume of inbound and outbound calls Identify and assess custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Support Center Agent

    Support Center Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Support Center Agent who will review, triage, escalate, and potentially resolve customer inquiries. Key Responsibilities Resolve customer issues such as password resets,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Representative

    Call Center Representative

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Call Center Representative to join their team.Key Responsibilities Respond to inbound phone calls and process inquiries from members and providers regarding eligibility...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Agent

    Sales Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Sales Agent to perform remote sales activities.Key Responsibilities Conduct high volume outbound sales calls to identify customer needs and provide solutions Build pos...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Arizona Licensed Service Agent

    Arizona Licensed Service Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.part_time]
    A company is looking for a Part-Time Service Agent I.Key Responsibilities Contact blood donors via telephone to recruit for blood donation and update records Schedule appointments and provide a ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Auto Insurance Agent

    Licensed Auto Insurance Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for an Experienced Licensed Auto Insurance Agent- REMOTE / TELECOMMUTER.Key Responsibilities Handles approximately 40 inbound calls daily, providing professional and timely ass...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Contact Center Operations Manager

    Contact Center Operations Manager

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work with team...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Call Center Representative

    Remote Call Center Representative

    VirtualVocations • Baton Rouge, Louisiana, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Call Center Representative (FULL TIME / REMOTE).Key Responsibilities Acts as a liaison between hospital staff, nurses, pharmacies, patients, and providers Triages inboun...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Agent (Nicaragua)

    Call Center Agent (Nicaragua)

    24 Hours Group • Baton Rouge, LA, US
    [job_card.full_time]
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Agent (Colombia)

    Call Center Agent (Colombia)

    24 Hours Group • Baton Rouge, LA, US
    [job_card.full_time]
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and responsibilities include managing a whole lot of incoming and outgoing calls in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Contact Center Account Executive

    Contact Center Account Executive

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Contact Center Account Executive, MidMarket.Key Responsibilities Drive revenue growth through new logo acquisition and cross-selling within existing accounts Communica...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Agent

    Remote Customer Service Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [filters.remote]
    [job_card.full_time] +1
    A company is looking for a Call Center Agent for full-time or part-time remote positions.Key Responsibilities Manage large volumes of inbound and outbound calls Identify and assess customer need...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Healthcare Call Center Representative

    Healthcare Call Center Representative

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Call Center Healthcare Representative - Remote US.Key Responsibilities Answer inbound calls and respond to basic inquiries from members, providers, and customers Provi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Participant Services Agent

    Participant Services Agent

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Participant Services Agent (11 : 30am-8pm EST).Key Responsibilities Review, update, and maintain client accounts while ensuring compliance with industry policies Answer ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Contact Center Representative

    Contact Center Representative

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Contact Center Representative.Key Responsibilities Schedule patients for medical appointments and handle inbound / outbound calls Maintain compliance with patient record...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Agent (Argentina)

    Call Center Agent (Argentina)

    24 Hours Group • Baton Rouge, LA, US
    [job_card.full_time]
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Arizona Licensed Call Center Rep

    Arizona Licensed Call Center Rep

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for a Call Center Representative to support customers by addressing their needs and offering additional products. Key Responsibilities Handle inbound calls to assist customers...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]