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Orthodontic Front Office Coordinator
Orthodontic Front Office CoordinatorSmile Works PLLC • Tallahassee, FL, US
Orthodontic Front Office Coordinator

Orthodontic Front Office Coordinator

Smile Works PLLC • Tallahassee, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Orthodontic Front Office Coordinator


Date Posted: January 16, 2025
Pay: From $18.00 per hour (based on experience)
Job Type: Full-time
Work Location: In person


Job Description


SmileWorks Children’s Dentistry & Orthodontics is seeking an organized, patient-focused Orthodontic Front Office Coordinator to support the orthodontic department of our growing multi-specialty practice.


This role is ideal for someone who understands orthodontic scheduling, treatment coordination, and insurance workflows and enjoys building long-term relationships with patients and families throughout their orthodontic journey. As the first point of contact for orthodontic patients, you will play a critical role in case acceptance, scheduling efficiency, and overall patient experience.


Orthodontic or dental front office experience is strongly preferred.


Why Join SmileWorks


  • Competitive hourly compensation

  • Performance-based bonus opportunities (role-specific)

  • Growth and advancement potential within a multi-specialty practice

  • Supportive, team-oriented culture

  • Comprehensive benefits package, including:

    • Health insurance

    • In-house dental program

    • Paid time off (PTO)

    • Holiday pay

    • 401(k) with employer matching

    • Direct deposit

    • Employee discounts

Key Responsibilities


  • Serve as the primary front office contact for orthodontic patients and families

  • Schedule orthodontic consultations, adjustment visits, starts, and follow-ups

  • Coordinate orthodontic treatment plans and support case acceptance discussions

  • Verify orthodontic insurance benefits and explain financial arrangements

  • Collect payments, manage contracts, and assist with payment plans

  • Maintain accurate orthodontic records and documentation

  • Support efficient patient flow and provider schedules

  • Communicate effectively with clinical orthodontic team members

  • Uphold SmileWorks policies, procedures, and patient service standards

Qualifications & Preferred Skills


  • Minimum of 2 years of dental or orthodontic front office experience preferred

  • Orthodontic scheduling and treatment coordination experience strongly preferred

  • Knowledge of orthodontic insurance benefits and financial workflows

  • Strong communication, organization, and multitasking skills

  • High level of professionalism and patient-service mindset

  • Ability to manage long-term treatment relationships and follow-up

  • Experience with Open Dental software is a plus

  • Comfortable working in a fast-paced, performance-driven environment

Schedule


  • 8-hour shifts

  • Monday through Friday


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Orthodontic Front Office Coordinator • Tallahassee, FL, US

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