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PARKING ENFORCEMENT OFFICER
PARKING ENFORCEMENT OFFICERCity of Milwaukee • Milwaukee, Wisconsin, US
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PARKING ENFORCEMENT OFFICER

PARKING ENFORCEMENT OFFICER

City of Milwaukee • Milwaukee, Wisconsin, US
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  • [job_card.full_time]
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Introduction

The City of Milwaukee is proud to employ a diverse workforce

committed to providing exemplary service to its residents. If you are

passionate about being part of an inclusive team of public servants, please

consider the following opportunity.

Application Period Opens :

Application Period Closes :

  • Written Exam : (
  • Subject to change)

October 30, 2025

November 21, 2025

December 16, 2025

Purpose

Do you enjoy working outdoors in the field, serving the

public, and solving problems? If you have at least one year of experience

in customer service, safety, or security, a valid driver’s license, and a good

driving record, consider applying for this interesting and rewarding position!

The Parking Enforcement Officer administers all parking and

abandoned vehicle regulations, facilitates vehicle turnover to create access,

and provides accurate parking-related information and customer service to the

public.

Essential Functions

Parking Enforcement and Patrol

  • Enforce parking regulations through the identification of illegally parked and abandoned vehicles; provide customer education and coaching, issue citations, relocate vehicles, and initiate towing operations.
  • Patrol assigned areas by vehicle or on foot to ensure compliance with existing parking ordinances; create patrol strategies of assigned areas to maximize safety and efficiency using the Global Positioning System (GPS) or other locational systems.
  • Enter and retrieve data pertaining to vehicle registration, identification, location, and status using a hand-held computer, cell phone, and related applications, License Plate Recognition System (LPR), two-way radio, and / or laptop.
  • Create and maintain complete and accurate records, including digital and handwritten notes and photographs, for all citations, warnings, and vehicle tows and relocations.

    • Customer Service and Parking Related Control

  • Provide accurate and responsive service related to customer and aldermanic parking complaints.
  • Provide information to the public regarding parking regulations and facilities and the location of streets, buildings, and points of interest.
  • Report parking and other violations to the Milwaukee Police Department (MPD), and assist in the investigation of abandoned vehicles and the recovery of stolen vehicles.
  • Respond to subpoenas and testify in court relative to contested traffic citations.
  • Monitor special event parking and assist with parking occupancy studies, meter hooding, and sign placement; report meter defects or malfunctions.
  • Provide traffic control at crash or incident scenes, and provide written incident reports.
  • Observe and report hazardous conditions, such as missing or broken traffic signals or signs and street markings that need to be repainted.

    • We welcome qualified individuals with disabilities who are

    interested in employment and will make reasonable accommodations during the

    hiring process in accordance with the Americans with Disabilities Act (ADA) of

    1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA)

    of 2008.

    Conditions of Employment

    The Parking Enforcement Officer must be willing and able to

    do the following :

  • Work any shift, including weekends and holidays and / or rotating shifts when needed.
  • Work outdoors from an assigned vehicle or foot patrol in various weather conditions.
  • Lift and move objects weighing 50 pounds or more occasionally, up to 20 pounds frequently, and up to 10 pounds consistently.

    • Required pre-employment tests include the following :

  • Physical Exam with lift test
  • Vision Exam
  • Audio-Gram

    • Minimum Requirements

  • One year of full-time work experience performing frontline customer service or serving in a safety or security role.
  • Valid driver’s license at the time of application, throughout the selection process, and throughout employment.
  • Good driving record at time of application, throughout the selection process, and throughout employment. Driving record will be checked during the selection process, prior to the job offer, and throughout employment.

    • Equivalent combinations of education and experience may be

    considered.

    NOTE :  Please do not attach your academic transcripts to

    your employment application. The hiring department will verify candidates’

    education as part of the background screening process prior to extending any

    job offers.

    Desirable Qualifications

  • Associate degree in criminal justice or a closely related field from an accredited college or technical college.
  • Prior work history involving data entry.

    • Knowledge, Skills, Abilities & Other Characteristics

    Technical

  • Ability to learn and use departmental mobile and digital equipment and software applications to accurately and efficiently enter data and create reports.
  • Ability to read and interpret work-related documents and policies.
  • Ability to interpret and enforce parking rules and regulations.
  • Ability to pay close attention to detail.
  • Ability to work independently, diligently, and responsibly.
  • Ability to follow directions, with or without GPS, and recognize city street names, locations, and boundaries.
  • Ability to operate a vehicle safely.
  • Situational awareness and ability to monitor traffic conditions to promote safety.
  • Ability to solve job-related problems independently.
  • Ability to prepare detailed, clear, and concise reports.
  • Ability to learn, recognize, and identify vehicle makes and models.

    • Customer Service and Professionalism

  • Customer service skills, including the ability to represent the City of Milwaukee positively and to interact with the public in a courteous, tactful, and concerned manner.
  • Ability to remain calm and react appropriately when working in stressful and sometimes emotionally charged situations to ensure the safety of yourself and the public.
  • Ability to de-escalate tense situations or remove yourself when de-escalation is not effective.
  • Ability to work cooperatively and fairly with people whose backgrounds may differ from your own.
  • Ability to effectively communicate ideas verbally and in writing.
  • Ability to listen and understand information and ideas through spoken words.
  • Ability to calmly and confidently testify in court.
  • Ability to exhibit excellent judgment and professionalism.
  • Ability to serve as an effective steward of City resources.

    • Current Salary

    The current starting salary (Pay Range 5DN) is  $49,184

    annually ($23.64 hourly) , and the City of Milwaukee resident incentive starting

    salary is  $50,659 annually ($24.36 hourly) . Appointment will be made

    in accordance with the City of Milwaukee Salary Ordinance.

    BENEFITS

    The City of Milwaukee provides a comprehensive benefit

    program that includes the following :

  • Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass
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