Senior Client Delivery ManagerVirtualVocations • Columbia, Missouri, United States
Senior Client Delivery Manager
VirtualVocations • Columbia, Missouri, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Client Delivery Manager (CDM) - Project Manager (IT) T3.
Key Responsibilities
Manage end-to-end customer engagement, including onboarding and service delivery
Conduct regular business reviews and propose improvements to ensure customer satisfaction
Identify upsell opportunities and collaborate with sales for renewals and commercial responsibilities
Required Qualifications
Minimum 5-7 years of professional experience in a related field
Bachelor's Degree or equivalent in Business Administration, Computer Science, Technical Engineering, Economics, or related field
Knowledge of functional business processes and project management fundamentals
Understanding of cloud business models and SAP NS2 cloud solutions
ITIL knowledge and Project Management Professional certification are beneficial
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