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Director, Large Enterprise Commercial - B2B Commerce
Director, Large Enterprise Commercial - B2B CommercePayPal • San Jose, CA, US
Director, Large Enterprise Commercial - B2B Commerce

Director, Large Enterprise Commercial - B2B Commerce

PayPal • San Jose, CA, US
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Director, Large Enterprise Commercial B2B Commerce

The Director, Large Enterprise Commercial B2B Commerce is a senior leadership role responsible for driving PayPal's expansion across enterprise B2B verticals such as SaaS, digital services, manufacturing, distribution / logistics, multi-level marketing, and other complex use cases. These verticals represent some of PayPal's most innovative and high-value opportunities, where success depends on solving unique enterprise payment workflows recurring billing, reconciliation, cross-border, and large-scale digital payout networks. This leader will manage a team of senior Account Managers and first-line leaders, owning the growth strategy, account execution, and commercial rigor across a multi-billion-dollar portfolio. Reporting to the VP of Digital Money & Commerce Solutions, the Director will partner closely with Product, Legal, Risk, Compliance, and Engineering to deliver sustainable revenue growth while ensuring disciplined execution.

Essential Responsibilities :

  • Develop and influence business strategies for organizational success.
  • Provide strategic counsel to executive leadership.
  • Lead initiatives that drive significant business impact.
  • Collaborate with cross-functional teams to align strategies.
  • Monitor industry trends to inform strategic decisions.

Expected Qualifications :

  • Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Responsibilities :

  • Own and drive the B2B account growth strategy across SaaS, manufacturing, distribution / logistics, MLM, and digital services verticals.
  • Lead a team of senior Account Managers and leaders, setting high performance standards, holding directs accountable, and building a bench of enterprise-ready operators.
  • Build and expand executive-level relationships with B2B clients, positioning PayPal as a strategic payments infrastructure partner.
  • Ensure pipeline discipline : Salesforce hygiene, realistic weighted / unweighted coverage, and clean forecasting that withstands executive scrutiny.
  • Oversee negotiation of complex enterprise contracts SaaS pricing, global rollouts, payment optimization ensuring mutual value and competitive positioning
  • Translate B2B-specific client requirements (ERP / finance integration, recurring billing, reconciliation, high-volume digital payouts, cross-border) into product asks that can scale across the portfolio.
  • Drive renewal and expansion motions, preventing churn in high-profile accounts while scaling new logos into revenue impact.
  • Escalate early with Legal, Finance, Product when blockers arise not absorbing delays but forcing accountability to hit merchant timelines.
  • Develop industry playbooks for manufacturing, SaaS, MLM, and digital services to ensure repeatable frameworks tied to product and revenue unlocks.
  • Champion cross-functional collaboration while raising the operational bar modeling inspection discipline, business case rigor, and accountability across the team.
  • Qualifications :

  • 10+ years in payments, fintech, or B2B commerce, with 5+ years leading account management or enterprise client portfolios.
  • Proven success growing enterprise SaaS, digital services, manufacturing, or MLM portfolios closing and expanding $100M+ deals with C-level stakeholders.
  • Deep familiarity with B2B payment workflows : ERP / finance integration, invoicing, reconciliation, recurring billing, cross-border settlement, high-volume payouts.
  • Demonstrated ability to scale high-performing teams (leaders + AMs), with a track record of coaching talent and making decisive moves on underperformance.
  • Strong commercial acumen with experience negotiating complex multi-product deals in competitive landscapes.
  • Exceptional executive presence, communication, and influence with both clients and internal stakeholders.
  • Expertise in Salesforce pipeline management, forecasting accuracy, and revenue reporting.
  • Commitment to Diversity and Inclusion

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

    PayPal is committed to fair and equitable compensation practices.

    Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

    The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https : / / www.paypalbenefits.com .

    PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https : / / careers.pypl.com / contact-us .

    For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

    At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important assetyou. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

    We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https : / / www.paypalbenefits.com .

    Click here to learn more about our culture and community.

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

    Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

    Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

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    Director Commerce • San Jose, CA, US

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