Citus Kalix Field Service Technician

Citus Kalix Field Service Technician

Numero lavoro CGS12497 Nazione Stati Uniti Sede : CITUS - KALIX Città Milwaukee

About the Company

Citus Kalis is a leading organization headquartered in Evry-Courcouronnes, France. As a key player in the cosmetic industry, CK specializes in filling machines and cartooning for health and beauty applications. Our business portfolio encompasses a wide range of innovative solutions in tube filling, lipstick molding, jar and bottle filling, and mascara filling. CK strives to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.

Citus Kalix is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 141 operating units in 35 countries, a turnover of about billion euros and over 8,000 employees.

About the Role

We are seeking highly skilled electro-mechanical individuals who will be able to perform on-site and telephone support, training, and repair service for CK individual will perform field service functions for manufactured equipment and any equipment sold with a warranty. Service work may include, but not limited to, troubleshooting electrical and mechanical systems, PLC programming, wiring, circuit analysis, routine maintenance, repairs, modifications, machine setup, or training of customer personnel.

• Proficient in field service for major filling machines with a strong working knowledge of electrical and mechanical systems.
• Diagnose and repair electrical control systems, including PLCs, HMIs, and motor control circuits.
• Install and configure sensors, actuators, and other electrical components as required.
• Start-up of machines in customer plants, ensuring all electro-mechanical components are properly configured.
• Training customer personnel to properly operate and maintain machines with an emphasis on electrical troubleshooting and system integration.
• Assistance to customers when there is an electrical or mechanical breakdown.
• Performance of contracted or periodic maintenance of machines, including electrical diagnostics and calibration.
• Attainment of a working knowledge of all assigned equipment in the field.
• Customer check-out demonstrations at Packaging Technologies prior to machine shipments.
• Train customer personnel to properly operate and maintain equipment (Formal & Informal).
• Contact customers to maintain service and equipment needs.
• Assists parts department in determining part numbers as needed by customer.
• Advises customers of the latest electrical upgrades for their machines, including preventative maintenance programs and training opportunities.
• Assist with customers for assistance with technical troubleshooting involving electrical and mechanical systems.
• Support training for new service personnel, focusing on electrical troubleshooting skills.
• Recommend equipment changes to engineering and represent customer service and engineering departments in the field.
• Performs all other duties as assigned.

What You Need to Be Successful

Our Offer

Coesia North America offers a competitive benefit package which includes, among other things :

Coesia is an equal opportunity employer and embraces diversity and inclusion.