Talent.com
Operations Administrator
Operations AdministratorDuke Clinical Research Institute • Durham, NC, United States
Operations Administrator

Operations Administrator

Duke Clinical Research Institute • Durham, NC, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency / trauma center, an endo-surgery center, and more.

Duke Nursing Highlights :

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life : Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Occ Summary

The Operations Administrator provides on-site operational leadership on a 24-hour basis (including weekends and holidays). This position will have the authority to act on behalf of hospital leadership. The Operations Administrator must act independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among departments, and provide operational oversight throughout the Hospital. This position is the administrative liaison to patients, families, health system employees and external customers.

Work Performed

  • Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.
  • Intervene in situations involving patients, visitors, hospital staff and other external customers.
  • Coordinate operations and personnel activities to meet CSU / Departmental, Hospital and Health System objectives related to the provision of services within designated areas.
  • Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
  • Oversee patient care flow while redirecting and allocating resources.
  • Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit / department.
  • Investigate patient / visitor concerns and implements appropriate courses of action.
  • Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
  • Intervene and problem solves for inter- / intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision- making.
  • Obtain adequate facts and evaluates data to identify and intervene in actual and / or potential safety and risk management issues.
  • Communicate pertinent information (verbal and / or electronic) in a timely manner to hospital administration and department leadership.
  • Document pertinent information, actions and decisions and communicates to appropriate leadership.
  • Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
  • Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis.
  • Collaborate with clinical and support staff to foster delivery of quality care
  • Coordinate triage activities, as needed, through communication with the Emergency Department, Bed Control and Chief Medical Officer
  • Assist staff in identifying clinical experts for specific patient population concerns.
  • Attend Code Five events and participates as needed; provide feedback for staff and completes QA report.
  • Assist Patient Access Services in coordinating patient placement.
  • Maintain visibility with hospital staff through rounds.
  • Assist in evaluating and reassigning staff during crisis situations.
  • Serve as Notary Public for assistance with advance directives (healthcare power of attorney and living will).
  • Participate in JCAHO activities.
  • Coach staff in problem solving, effective communication strategies, conflict resolution and career path opportunities.
  • Provide on-site management / leadership of crisis situations to prevent or minimize disruption of services.
  • Optimize resources to maintain facility operations.
  • Monitor emergency action procedures and coordinate activities related to patient / staff evacuation as needed.
  • Function as on-site coordinator for internal / external disasters or other major events.
  • Assist with the initiation of the severe weather policy in conjunction with the leadershp team
  • Authorize financial assistance up to $100.00 for patient satisfiers and operational situations.
  • Determine when AOC is notified for second level intervention. Perform other related duties incidental to the work described herein.
  • Minimum Qualifications

    Education

    A Bachelor's degree in Nursing (BSN) is required. A master's degree is strongly preferred.

    Experience

    Work requires a minimum of five years of relevant experience, with at least two years of clinical experience.

    Degrees, Licensures, Certifications

    Current or compact RN licensure in the state of North Carolina is required.BLS required.

    Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    [job_alerts.create_a_job]

    Operation • Durham, NC, United States

    [internal_linking.similar_jobs]
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDash • Roxboro, NC, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Leader, Sales Operations

    Leader, Sales Operations

    Cisco Systems, Inc. • Research Triangle Park, NC, United States
    [job_card.full_time]
    This role can be performed anywhere in the United States.Application Deadline : January 10, 2025.The Americas Service Provider (ASP) Sales Operations team plays a pivotal role in supporting our lead...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,416 per week in Roxboro, NC

    Travel CT Tech - $2,416 per week in Roxboro, NC

    AlliedTravelCareers • Roxboro, NC, US
    [job_card.full_time]
    Windsor Healthcare Recruitment Group, Inc.AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.CT Tech in Roxboro, North Carolina, 27573!. Orientation is weekly, on Mondays....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    OFFICE OPERATIONS ADMINISTRATOR

    OFFICE OPERATIONS ADMINISTRATOR

    Great Day Improvements • Durham, NC, US
    [job_card.full_time]
    UP TO $22 HOURLY + OT = BENEFITS & BONUSES.The Operations Administrator (OA) is responsible for ensuring that all administrative, scheduling, and clerical functions are performed in accordance with...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    REGISTERED NURSE SUPERVISOR (RN) - ROXBORO HEALTHCARE & REHABILITATION CENTER

    REGISTERED NURSE SUPERVISOR (RN) - ROXBORO HEALTHCARE & REHABILITATION CENTER

    Liberty Health • Roxboro, NC, US
    [job_card.full_time]
    REGISTERED NURSE SUPERVISOR (RN) - ROXBORO HEALTHCARE & REHABILITATION CENTER.Liberty Healthcare and Rehabilitation Services. We are currently seeking an experienced : .REGISTERED NURSE SUPERVISOR...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Market Logistics Operations

    Manager, Market Logistics Operations

    Sunbelt Rentals • Durham, NC, United States
    [job_card.full_time]
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Operations Administrator

    Operations Administrator

    Duke University • Durham, NC, US
    [job_card.full_time]
    The Operations Administrator provides on-site operational leadership on a 24-hour basis (including weekends and holidays). This position will have the authority to act on behalf of hospital leadersh...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Facility Administrator

    Facility Administrator

    DaVita Inc • Roxboro, NC, US
    [job_card.full_time]
    Healthcare Operations Manager (Facility Administrator) at DaVita.As a Healthcare Operations Manager (Facility Administrator) at DaVita, you'll be a part of a team that values work-life balance and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Administrator Jobs - Hiring Immediately

    Administrator Jobs - Hiring Immediately

    MyJobResource • Durham, NC, United States
    [job_card.full_time] +1
    We are currently looking for individuals to fulfill Part-Time and Full-Time Administrator positions.No experience is required to apply for the position. Training is provided through former experienc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Manager

    Operations Manager

    BrightView Landscapes • Durham, NC, US
    [job_card.full_time]
    The Best Teams are Created and Maintained Here.The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resourc...[show_more]
    [last_updated.last_updated_30]
    Travel MDS Coordinator RN

    Travel MDS Coordinator RN

    Host Healthcare • Roxboro, NC, US
    [job_card.full_time]
    Host Healthcare is seeking a travel nurse RN Skilled Nursing Facility (SNF) Skilled Nursing for a travel nursing job in Roxboro, North Carolina. Job Description & Requirements.Pay package is bas...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel MDS Coordinator RN

    Travel MDS Coordinator RN

    American Traveler • Roxboro, NC, US
    [job_card.full_time] +1
    American Traveler is seeking a travel nurse RN Skilled Nursing Facility (SNF) Skilled Nursing for a travel nursing job in Roxboro, North Carolina. Job Description & Requirements.American Travele...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Contract Operations Analyst II

    Contract Operations Analyst II

    Cencora • Durham, NC, US
    [job_card.full_time]
    Contract Operations Analyst II.Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Coordinator

    Operations Coordinator

    Pavago • Durham, NC, US
    [job_card.full_time]
    Our client is seeking an Operations Coordinator to provide day-to-day support across core business functions.This role ensures that operations run smoothly by managing workflows, maintaining record...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Site Quality Lead

    Site Quality Lead

    Zoetis, Inc • Durham, NC, United States
    [job_card.full_time] +1
    The Site Quality Lead role is responsible for the leadership and oversight of all Quality functions at the site, including Quality Assurance, Quality Control, Quality Operations, and Compliance.Thi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel MDS Coordinator RN

    Travel MDS Coordinator RN

    Anders Group • Roxboro, NC, US
    [job_card.full_time]
    Anders Group is seeking a travel nurse RN Skilled Nursing for a travel nursing job in Roxboro, North Carolina.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager Project Controls

    Manager Project Controls

    Matrix Service Company • Rougemont, NC, United States
    [job_card.full_time]
    The Site Based Project Controls Manager is responsible for the development, execution, and supervision of the Cost Control, Progress and Performance (Earned Value), Project Scheduling, and assigned...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Business Services Coordinator

    Business Services Coordinator

    InsideHigherEd • Chapel Hill, North Carolina, United States
    [job_card.full_time] +2
    Study of American South-312200.Administrative / Clerical Support.Is this an internal only recruitment? : .Business Services Coordinator - Advanced. Full-time / Part-time Permanent / Time-Limited : .To learn m...[show_more]
    [last_updated.last_updated_30] • [promoted]