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Associate Patient Care Coordinator
Associate Patient Care CoordinatorOptum • Kirkland, WA, US
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Associate Patient Care Coordinator

Associate Patient Care Coordinator

Optum • Kirkland, WA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Salveo Counseling Center of Washington, part of the Optum family of businesses, is seeking an

  • Associate Patient Care Coordinator
  • to join our team in Kirkland, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

Salveo Counseling is led by local Pacific Northwest counselors focused on providing excellent behavioral healthcare to our greater Seattle area neighbors. Founded in 2008 on the principles of compassion and competency, we greet each customer with acceptance and warmth. We work to increase accessibility to private behavioral healthcare, making it affordable and convenient. As an

  • Associate Patient Care Coordinator
  • , you will be responsible for providing support to clinical staff and patients. This is a center-based front office position. Schedule :
  • A 40-hour work week
  • Monday-Friday from 8 : 30 am to 5 : 00 pm, schedule to be determined upon hire. Schedule will be determined by supervisor upon hire. (Greet customers into practice and provide instruction and / or direction as necessary both on the phone and in person
  • Ensure all locations are welcoming and adhere to brand guidelines
  • Assist with onboarding new patients, help patient's access patient portal, prepare and confirm completion of paperwork, ensure consents and insurance verification are complete
  • Obtain patient signatures for required documents
  • Assist management of provider onboarding & offboarding
  • Support provider ticket & claims completion
  • Scan mail, order supplies, report building & maintenance needs, provide access to technicians / vendors, and assist local staff using business equipment
  • Meet or exceed the performance measures established by the Practice Management Dept.
  • Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience
  • 1+ years of Microsoft Office experience (Teams, Outlook, Word, Excel)
  • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays and balances due, and maintaining medical records
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    • _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

    _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

    _UnitedHealth Group is a drug - free workplace.

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