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Field Service Technician
Field Service TechnicianHeubel Shaw • North Little Rock, AR
Field Service Technician

Field Service Technician

Heubel Shaw • North Little Rock, AR
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.

Field Service Technician – Little Rock, AR

At Heubel Shaw, our technicians are the heart and soul of our company. We are looking for a Field Service Technician to support forklifts, pallet jacks, and racking systems within our customer distribution center locations.

We offer competitive pay, PTO / paid holidays, medical / dental / vision, retirement matching,tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.

  • This is a full time, hourly position. Some overtime may be required based on customer demands.

Principle Duties and Responsibilities :

  • Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met.
  • Diagnose, trouble-shoot, and repair forklifts and other equipment in accordance with established guidelines and procedures; ensuring that positive relationships are established.
  • Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer’s facility.
  • Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
  • Account for all parts, materials, tools, and consumables used as required.
  • Drive and work safely in accordance with company and / or customer safety policies and procedures.
  • Develop and maintain positive, effective working relationships with customers and co-workers.
  • Maintain the van’s interior equipment, storage devices, service manuals and related documents.
  • Attend meetings, training classes and other company activities as required.
  • Keep an adequate set of personal tools as required by the position.
  • Work with all departments and employees to ensure high quality customer service.

    • Ideal candidate will possess :

  • Strong mechanical aptitude & ability; basic knowledge of industrial electricity
  • Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications
  • Experience within the industrial maintenance, automotive, heavy equipment industries

    • Minimum Qualifications :

  • HS Diploma or GED
  • At least two (2) years of hands-on technical experience with mechanical, hydraulic, and / or electrical components
  • Must be able to push, pull, and lift up to 50lbs
  • Must be able to climb ladders and / or work on elevated platforms that may be 15’ to 30’ in height

    • #HEUTECH

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    Field Service Technician • North Little Rock, AR

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