Receptionist / Switchboard Operator - Substitutes (Temporary / Hourly)

Receptionist / Switchboard Operator - Substitutes (Temporary / Hourly)

MiraCosta College

The Public Information Office (PIO) would like to build a pool of substitute Receptionist / Switchboard Operators to serve as receptionist at the information desk when needed. The assignment will be on an on-call basis, with substitutes potentially being contacted on short notice about a shift.

Compensation : $21.92 per hour (range 9, step 1).

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.

Short-term, temporary employees may be eligible for Healthy Families Sick Leave, and enrollment in a retirement system.

Basic Function : Under the direction of the Director of Public & Governmental Relations, Marketing and Communications, serve as receptionist at the information desk in the lobby of the Administration Building, answer questions and provide information to the public both in person and in response to telephone calls.

Essential Duties & Responsibilities :

• Answer telephones, route calls; take messages.
• Greet visitors, provide routine information and assistance to students, employees, and the general public.
• Provide information to callers and visitors to the building, including assistance with directions to the college and to specific campus locations and determining the appropriate college department or staff member to assist the caller / campus visitor.

Other Duties :

Knowledge Of :

Ability To :

Education & Experience : Education and experience equivalent to graduation from high school.

Desirable Qualifications :

Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to work at a computer, including repetitive use of a computer keyboard, mouse or other control devices; ability to travel to a variety of locations on and off campus as needed to conduct district business.

Ability to develop and maintain effective working relationships involving interactions and communications in person, by phone and in writing with a variety of individuals and / or groups from diverse backgrounds on a regular, ongoing basis; ability to concentrate on detailed tasks for extended periods of time and / or intermittently while attending to other responsibilities; ability to work effectively under pressure on multiple tasks concurrently while meeting established deadlines and changing priorities.

Primarily works in an office environment. Subject to frequent interruptions by individuals in person or by telephone; intermittent exposure to individuals acting in a disagreeable fashion. May work at any district location or authorized facility during day and / or evening hours with occasional evenings and / or weekends on an as-needed basis. Occasional local travel may be requested.