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Benefits Coordinator
Benefits CoordinatorBenefit Communication Insourcing • Little Rock, Arkansas, USA
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Benefits Coordinator

Benefits Coordinator

Benefit Communication Insourcing • Little Rock, Arkansas, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace not just because its the best thing to do but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team look no further.

BCinsourcing a Lockton Companyis one of the nations leading benefit communication firms. Headquartered in Kansas City we provide customized benefit communication and administrative services directly to employees throughout the U.S. supporting our clients HR departments and their individual employees.

The Benefits Coordinator supports an assigned client to provide life-cycle benefit services to the clients Human Resources department and employees. Responsibilities include employee communication and a range of client-specified benefit services.

Client : This position supports Baptist Health. The first 90 days require being on-site every day. After 90 days this role will require 3 days onsite and 2 days remote. Hours are 8-5pm Monday-Friday.

ESSENTIAL FUNCTIONS

Serves as a liaison between the clients Human Resources department employees BCInsourcing and benefit carriers. Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans.

  • Provides a variety of benefit services; based on client needs duties may include (but are not limited to) the administration and support of qualifying life events status changes dependent verification billing leaves of absences benefit enrollments and applications and varied assistance programs.
  • When applicable supports and responds to benefits communication inbox and / or contact center while meeting quality assurance standards set by the client and BCInsourcing.
  • Investigates and self-resolves benefit-related concerns including enrollment deduction billing and claim issues.
  • Responds to employee and carrier inquiries in a timely and accurate manner. Accurately tracks employee services and client support in appropriate systems.
  • Creates and maintains a proactive environment by promptly coordinating with supervisors and other appropriate parties when recognizing an accelerated issue or unusual matter to collectively provide solutions and ensure it is resolved thoroughly and accurately.
  • Performs other duties as requested by BCInsourcing.

MINIMUM EDUCATION AND EXPERIENCE

  • High School Diploma / GED equivalent and / or related work experience equivalency.
  • Proven experience operating in Microsoft Excel to include such things as sorting / filter pivot tables and creating formulas.
  • Professional experience demonstrating client service skills while multi-tasking and working with strict deadlines.
  • Professional experience demonstrating self-driven solutions with little supervision.
  • Proven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomes.
  • PREFERRED EDUCATION AND EXPERIENCE

  • Higher education or equivalent combination of education training and experience in a related field.
  • Working knowledge of benefit insurance products including core and / or voluntary benefit insurance.
  • Professional user experience operating in an HRIS payroll / benefit system or Client Relationship Management (CRM) system.
  • Total Rewards Summary

    Paid Training And Professional Development

    Company Provided Equipment

    Medical with HSA; Wellness Program / Gym Reimbursement

    Dental and Vision Plans

    Additional Voluntary Benefits

    100% Employer-Paid Benefits including STD LTD and Term Life & AD&D

    401k Plan with Company Match

    Pet Insurance

    Immediate Paid Time Off Accrual

    Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays

    Paid Volunteer Day

    Employee Referral Bonus Program

    Starting Hourly Base Range for This Position is $19.23- $22.00

    The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidates skill set experience qualifications licensure and other job-related reasons as it relates to the position. At our Company generally an individual would not be hired at the top of the range of the role and compensation decisions are dependent on the facts and circumstances of each posting.

    Required Experience :

    IC

    Key Skills

    Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 19 - 22

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