Director, FinTech Counsel

Our Legal & Compliance teams are primarily concentrated in Boston, New York, Washington D.C., San Francisco, and Chicago. Candidates residing in these areas will be prioritized, as they will benefit from closer proximity to colleagues and greater access to company resources and events.

Are you a mid-level attorney in the FinTech space with experience negotiating bank partnerships and product counseling innovative commercial and consumer financial products? Are you looking for an in-house role where you will work closely with key stakeholders, help design unique financial products, and independently lead commercial transactions, all while helping your favorite restaurants adapt, grow and thrive? If so, look no further!

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Our FinTech business line designs and builds creative solutions to assist restaurants with their unique and evolving financial needs, including access to a full suite of embedded banking products (e.g., loans, checking, credit/debit cards, etc.), AI-driven financial management solutions, stored-value cards for guests, payment processing tools, and more!

Toast is hiring a mid-level attorney to be the primary point of contact for our Embedded Finance team’s legal needs and to provide transactional and regulatory legal support to the FinTech business line. In this role, you will advise and engage with passionate, enthusiastic business partners to negotiate strategic financial partnerships and help design cutting-edge financial products for restaurants, their teams, and their guests. This role will allow you to apply your fintech subject matter expertise to familiar products while also getting exposure to totally new ones, and you’ll do it all in a fun and collaborative environment that values your insights, creative thinking, intellectual curiosity, and ability to “roll”* with it.

This is an independent contributor role and reports to Toast’s Assistant General Counsel, FinTech.

A day in the life (Responsibilities)

• Draft complex commercial agreements and lead negotiations with financial institutions, payment processors, strategic partners, and merchants in connection with fintech products and services appropriate for restaurants, their staff, and their guests.
• Represent Legal on cross‑functional teams to help design and implement cutting edge financial products, identify creative solutions to unique use cases and escalated issues, and ensure compliance with financial regulations and other applicable laws, partner contracts, card brand rules, and industry best practices.
• Research, analyze, and respond to questions, disputes, and escalations, and advise cross‑functional stakeholders on legal and regulatory requirements, risks, and considerations regarding Toast’s suite of fintech solutions.
• Draft user terms and agreements (e.g., cardholder agreements, credit agreements, and website terms of service).
• Review customer facing materials, including multi‑channel advertising, customer enablement tools, and user experience content, for compliance with federal and state laws and best practices, and provide feedback and guidance to Marketing, Design, and Go‑to‑Market team stakeholders.

What you'll need to thrive (Requirements)

• A J.D. from an ABA‑accredited U.S. law school, and membership in good standing to at least one state bar.
• Extensive experience advising fintech businesses and Director+ stakeholders on a variety of financial products and services, including embedded finance products for merchants and payments solutions (including payment card processing).
• Strong commercial drafting skills with experience independently leading negotiations, specifically within the financial services industry.
• Deep knowledge of financial laws and regulations, including: commercial/consumer banking regulations (including Reg B, Reg E, Reg Z, Reg CC, and Reg DD), federal and state consumer protection laws (UDA(A)P), laws governing electronic funds transactions (including Reg E, and NACHA); state and federal money transmitter laws, and card association and payment network rules.
• Exceptional written and verbal communication skills, with a demonstrated ability to distill complex legal concepts into clear, concise, and impactful advice for diverse business audiences, including senior leadership.
• Ability to seamlessly partner with product and cross‑functional teams to provide effective legal guidance while driving key business outcomes.
• Experience advising on products that incorporate AI components is preferred.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI‑REMOTE

Pay Range

$192,000—$270,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note‑taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive.The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in‑person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.