Associate Director, Clinical Laboratory Operations

ASO DIR Health Care Admin

Masters degree in appropriate area of specialization and four years of appropriate experience or a bachelors degree in appropriate areas of specialization and six years of experience.

This position is ultimately responsible for the development implementation of new policies regulatory requirements workflows and standard operating procedures across all UFHPL sites while supporting continuous operational improvement within the laboratorys existing strategic framework. They will also be responsible for the updating and standardization of current policies and procedures.

This position directly leads and mentors Section Supervisors providing operational direction leadership coaching and accountability for performance staffing and quality outcomes.

The position demands excellent communication deft handling of personnel sophisticated and comprehensive operational knowledge and insightful leadership.

The Associate Director represents UFHPL while collaborating with leaders and clients throughout the UF Health System and in external outreach efforts ensuring a clear understanding of how laboratory operations integrate within and support the broader UF Health System.

The Associate Director fosters and maintains a laboratory culture in which quality patient safety customer service and physician satisfaction are core values.

Daily Operational Oversight

Oversees the coordination of operations and workflow of the lab to achieve turn-around-time goals and satisfy client and pathologist needs
Disseminates information to staff as necessary to maintain effective and safe practices
Serves as the subject matter expert for complex technical and operational problem solving
Oversees testing and laboratory functions according to SOPs and job specifications
Ensures computer and middleware needs for each section are optimized to automate and integrate laboratory information systems with our processes

Establishes workload workflow and staffing models across sections in collaboration with laboratory leadership to ensure operational efficiency across multiple sites

Leads cross-functional coordination with IT Sales & Marketing Pathologists leadership and clients to onboard new services testing and laboratory sites

Leads and participates in meetings and prepares materials as required

Financial and Resource Management

• Collaborates with the Laboratory Medical Director Director of Administration and laboratory leadership to support development monitoring and operational adherence to the annual laboratory budget

Oversee budget planning through operational forecasting staffing models and resource utilization analysis

Monitors budget targets and provides the Directors with reports; formulates plans to modify UFHPL operations as needed to meet budget targets
Oversees sections and assists if necessary in determining requests for equipment acquisitions
Ensures a cost analysis is performed on all new or updated tests
Provides reviews and recommendations for updates on CPT/billing codes annually

Workforce Management and Staff Development

Responsible for workforce planning staff development and competency oversight across laboratory sections

Achieves cross training and teamwork to minimize staffing needs and increase efficiency
Ensures that all lab sections create and maintain a staffing schedule to cover all tasks required for laboratory operations on a daily basis
Ultimately responsible for all staff and confirmation that all have been trained and demonstrate competency

Promotes staff engagement retention and professional development through transparent communication and leadership visibility

Assists in recruiting students from medical technology programs and the laboratory community as needed.

Leads the Section Supervisors

Provides oversight in assessing staff productivity data to monitor staffing and productivity

Coaches and mentors Section Supervisors in leadership decision-making performance management and accountability

Coaches Section Supervisors on interviewing candidates and selecting new employees based on qualifications and interpersonal skills that would fit the position

Guides Section Supervisors in personnel evaluation feedback delivery and development planning

Provides oversight in the absence of a Section Supervisor including for the Student Health Care Center Lab

Quality Control / Quality Assurance / Quality Improvement

Ensures variances errors and problems are tracked and corrective action is implemented to develop a culture of accountability and patient and staff safety
Works with the Quality Coordinator to review monthly quality control and assurance program reports and incidents

Ensures consistent quality assurance practices are implemented across all sections and laboratory sites

Promotes the laboratorys continuous improvement program

Expected salary is $170000

Masters degree in appropriate area of specialization and four years of appropriate experience or a bachelors degree in appropriate areas of specialization and six years of experience.

In order to be considered you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.