[Richmond] Caregiver / CNA – Choose Your Schedule

About Home Instead

For more than three decades, the Home Instead network has been the world's leading provider of in-home care for older adults. Each Home Instead franchise offers an individualized approach to help keep aging adults comfortable and cared for at home. Globally, the Home Instead network supports the work of over 100,000 Care Pros and provides more than 60 million hours of care annually. Learn more at homeinstead.com.

Job Summary:

The Care Professional provides compassionate, high-quality, in-home care to older adults, enabling them to live safely and comfortably at home. This role is ideal for someone who is passionate about helping others, building relationships, and making a difference in the lives of seniors. Care Pros assist clients with daily activities, companionship, and personal care needs while ensuring their safety, well-being, and emotional support.

Prior professional caregiving experience not required. We provide comprehensive training for every

new Care Pro.

Key Responsibilities

● Personal Care Services: Provide hands-on assistance to help clients maintain

independence and comfort, including:

○ Assist with personal hygiene (bathing, dressing, grooming, and oral care)

○ Provide incontinence care and toileting assistance

○ Offer mobility assistance, including help with walking and transferring (from bed,

chair, or wheelchair)

○ Assist with eating and drinking as needed

○ Provide medication reminders and monitor for side effects

○ Deliver specialized care for clients with Alzheimer's, dementia, and other cognitive

conditions

○ Support morning wake-up and evening tuck-in routines

● Companionship and Emotional Support: Enhance the client's emotional and social well-being by:

○ Offering meaningful conversation and emotional support

○ Engaging clients in stimulating activities (e.g., hobbies, games, crafts)

○ Encouraging and assisting with social outings and appointments

○ Assisting with clothing selection and personal appearance

○ Helping clients maintain a sense of independence and dignity

● Home Support Services: Help clients maintain a safe and comfortable living environment by:

○ Performing light housekeeping (e.g., dusting, vacuuming, changing linens, laundry)

○ Preparing and serving meals according to dietary needs

○ Running errands (e.g., grocery shopping, collecting prescriptions)

○ Assisting with mail, home organization, and appointment scheduling

○ Providing pet care and plant care as needed

○ Answering the door and supervising home maintenance visits

○ May require you to provide or coordinate occasional transportation to appointments and social engagements

○ Support clients with mobility and navigating their environments

● Health and Safety Monitoring: Monitor changes in the client’s health and emotional state, and report concerns to the care manager

○ Keep accurate records of client care and daily activities

○ Ensure a safe and clean environment to reduce risks and hazards

Secondary Responsibilities

● Attend company-sponsored training and social events, including team meetings

● Report work hours according to office policies

● Complete 12 CEUs per year

● Communicate changes in availability or schedule in a timely manner

● Complete client care logs accurately and on time with your signature

● Participate in client satisfaction surveys and improvement initiatives

● Perform other reasonable duties as assigned by management

Essential Qualifications

To succeed in this role, you should have:

● Highschool diploma or GED equivalent

● Experience in caregiving, healthcare, or a similar field (preferred)

● All Care Professionals are required to work one weekend per month

● Certified Nursing Assistant (CNA) or Home Health Aide (HHA) certification (when applicable)

● Ability to lift, push, or pull up to 30 lbs

● Strong verbal and written communication skills

● Ability to build trusting relationships with clients and their families

● Flexibility and adaptability to work with clients in varying home environments and conditions

● Punctual, dependable, and capable of working independently

● Valid driver’s license, auto insurance, and access to a reliable vehicle (if required)

Key Competencies:

● Compassion and Empathy – Ability to connect with clients and provide emotional support

● Adaptability – Ability to adjust care approaches based on client needs and changing conditions

● Professionalism – Maintain confidentiality and respect for client privacy

● Attention to Detail – Strong observation and documentation skills

● Problem-Solving – Ability to think critically and handle unexpected situations calmly

● Resilience- Maintain a positive and steady presence in emotionally challenging or high-stress situations

Work Environment

● Home-based care setting

● Flexibility to work different shifts, including mornings, evenings, weekends, and holidays

● May involve working with clients who have pets or live in smoking households

● Exposure to household cleaning supplies and varying home conditions

Compensation & Benefits:

● Competitive pay .

● PTO

● Telehealth

● 401K

● Additional insurance options such as dental or vision

Your employer is Mid-Atlantic Home Care Richmond, LLC, d.b.a. an independently owned and operated Home Instead, Inc. franchise office. Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will. This job description does not list all activities, duties or responsibilities that may be assigned at any time.