IT Services Manager / Lead Systems Engineer

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

We're seeking a visionary IT leader to revolutionize our digital workplace experience through next-generation endpoint management, AI-assisted automation, and proactive service delivery. This role will architect our Zero Trust security model, implement predictive IT analytics, and cultivate a team of technology innovators who continuously elevate our digital capabilities. The ideal candidate thrives at the intersection of infrastructure modernization, AI integration, and people development.

Key Responsibilities :

Technology Transformation

• Design and implement a unified endpoint management strategy leveraging Jamf, Intune, and NinjaRMM within a cohesive management framework
• Transform IT service delivery through Freshservice, incorporating AI-powered incident prediction, natural language processing, and automated resolution paths
• Architect cross-platform automation workflows using Workato, Temporal or equivalent platforms to create seamless experiences across disparate systems
• Pioneer predictive maintenance systems using telemetry data and machine learning to identify and remediate issues before they impact users
• Develop sophisticated scripting solutions in Python, PowerShell, or Bash that enable infrastructure-as-code principles and GitOps workflows

Team Evolution & Innovation Culture

Strategic Business Partnership

Required Qualifications :

Preferred Qualifications :

Additional Details

The base salary range for this position is $90K - $110K annually, depending on experience.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at stand8.io and reach out to explore opportunities to grow together!