Food Service Director - Residential Dining

Food Service Director

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
• Ensure food services appropriately connects to the Executional Framework.
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
• Reward and recognize employees.
• Ensure safety and sanitation standards in all operations.

Client Relationship

Financial Performance

Productivity

Compliance

Key Responsibilities

Establish and maintain systems and procedures for the ordering, receiving, storing, preparing, and serving of food-related products, as well as menu planning and development. Develops operational component forecasts and can explain variances. Responsible for components accounting functions. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met. Coordinates and supervises unit personnel regarding production, merchandising, quality, and cost control, labor management, and employee training. Recruits, hires, develops and retains front line team. Conducts period inventory. Maintains records to comply with ARAMARK, government, and accrediting agency standards. Interacts with Client Management and maintains effective client and customer relations at all levels with client organization. May participate in sales process and negotiation of contracts. Looks for opportunities to implement new products and services which support sales growth and client retention.

Additional Responsibilities

Manage the front of the house of the dining operation (Cafeteria / Residential Dining Facility). Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.

Qualifications

Requires at least 4 years of experience. Requires at least 1-3 years of experience in a management role. Requires previous experience in food service. Requires a bachelors degree or equivalent experience. Strong communication skills. Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships. Ability to demonstrate excellent customer service using Aramark's standard model. Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers. Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time.

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.