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Service Coordinator
Service CoordinatorGo Hansel • Hansel Ford, Santa Rosa, CA, US
Service Coordinator

Service Coordinator

Go Hansel • Hansel Ford, Santa Rosa, CA, US
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Hansel Ford is looking for a Full-Time Service Coordinator to work in our Santa Rosa facility! The right candidate will have professional telephone manners and be great with people.

Pay Range

Pay Range is $17.97 to $20.00

The Service Coordinator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.97 and $20.00.

Benefits and Perks

  • Medical Benefits
  • Dental Plan
  • Vision Plan
  • 401-K
  • 401-K Employer Contributions
  • Flexible Spending Plans
  • Employee Discounts on vehicles, service and parts

Responsibilities and Duties

  • Greet our customers with a smile as they arrive
  • Answer a multiple line phone system
  • Complete service documents as necessary
  • Create service appointments and make follow-up calls
  • Assist in managing the service loaner fleet
  • Embody hospitality every day in every way
  • Work well in a fast-paced environment

    • Learn More

    We are proud to be a family-owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service nine of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place.

    See how Caring Drives Us at : https : / / www.youtube.com / watch?v=2O5JHo_fEHU

    Qualifications

  • Multiple-line telephone experience is important
  • Manage / deescalate high stress calls
  • Able to meet and greet the public with enthusiasm
  • Display the highest level of professionalism
  • Must be reliable and punctual
  • Able to utilize computerized tracking systems
  • Previous Service or Phone experience within a dealership is a huge plus
  • Team player with a positive attitude
  • Pass a drug test
  • Pass a criminal background screening
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    Service Coordinator • Hansel Ford, Santa Rosa, CA, US

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