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HCP Customer Service Representative - Riverside
HCP Customer Service Representative - RiversidePrideStaff • Riverside, CALIFORNIA, US
HCP Customer Service Representative - Riverside

HCP Customer Service Representative - Riverside

PrideStaff • Riverside, CALIFORNIA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.temporary]
[job_card.job_description]
Pridestaff is seeking a Hearing Professional. Must be a self- driven individual. No previous experience is needed. The company will l PAY you while you learn! PAID training to become a Licensed Hearing Instrument Specialist in the state of California. Bilingual Spanish is highly preferred. Must be able to travel to various company locations such as Riverside, Montclair , Ontario, Murrieta, Banning. NOTE: TRAINING WILL BE IN MONTCLAIR FOR 2 -3 MONTHS
.
  • Pay rate: $18-$20 hourly (training pay rate is $18, once training pay rate will be $19 hourly, once license is received and once full inside sales activities, pay to move to $20 hourly)
  • Shift: Monday through Friday, 9am to 5pm and some weekends as needed

Responsibilities (following license and certification)
  • Work with Supervisors to obtain a State Board Trainer License and work toward becoming a licensed Hearing Aid Dispenser.
  • Examination and evaluation of hearing acuity sensitivity and communication disorders, including sound field, air and bone conduction.
  • Communicating the test results both verbally and in writing to the patient and their families in a way that they can understand.
  • Recommending and fitting of hearing instruments to provide auditory rehabilitation advice and guidance, and obtaining ear mold impressions when needed.
  • Maintaining patient records and case histories ensuring accurate completion of state and federal required forms
  • Repairing and Selling hearing instruments and accessories
  • Maintaining records of equipment calibration ensuring equipment is in working order.
  • Monitoring and documenting sales, repairs, credits, assisting in marketing activities as required participating in the growth of your office as if it is your own.
  • Maintaining professional patient , co-worker and vendor relationships.
Qualifications
  • High school diploma or equivalent
  • Basic computer skills
  • Professional image and appearance
  • Strong verbal communication skills
  • Experience in customer service or other related fields
  • Enthusiastic personality

Benefits
  • Paid training
  • Salary + Commission
  • Bonuses
  • Benefits, Medical, Dental , Vison
  • 401k
  • Vacation
  • Paid Holidays
  • Marketing support - local, regional and national

Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour

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HCP Customer Service Representative - Riverside • Riverside, CALIFORNIA, US

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