Media Supervisor, Paid Social

Company Description

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Job Description

ABOUT EVERSANA MEDIA:

EVERSANA Media work exclusively to service health and life sciences clients across the maturity spectrum. We are a full-service media agency with special expertise across disease areas, as well as oncology and rare disease. Our strategic experience includes driving client goals and strategic imperatives across HCP/Professional and Consumer audiences through the use of omnichannel, direct-to-patient (DTP), hyper-targeted CTV, performance and lead generation campaigns. We are at the forefront of healthcare marketing, empowering clients to connect with patients, caregivers and clinicians in meaningful ways while achieving strategic growth.

WHAT DOES A MEDIA SUPERVISOR, PAID SOCIAL DO?

The Media Supervisor, Paid Social will lead the day-to-day management of paid social campaigns, overseeing planners to ensure flawless execution and performance. This role combines strategic oversight, team leadership, and hands-on optimization. The Supervisor is responsible for ensuring paid social processes are followed, and client campaign success is met. The Supervisor helps lead and grow the team in skill, capability and thought leadership, while providing professional coaching to individual team members.

Key Responsibilities:

Leadership & Team Management

• Supervise and mentor a team of ~1-2 paid social planners
• Oversee workload distribution and ensure timely delivery of campaigns and deliverables
• Provide training on platform updates, compliance, and optimization best practices

Strategy & Oversight

• Develop and refine paid social strategies for clients
• Ensure plans align with client objectives, budgets and regulatory requirements
• Review and approve media plans, audience targeting and creative recommendations

Campaign Execution & Optimization

• Oversee campaign setup, pacing and performance across platforms (Meta, Reddit, TikTok, LinkedIn, etc.)
• Troubleshoot delivery issues and implement optimization strategies
• Ensure compliance with pharmaceutical regulations and platform policies

Client & Internal Communication

• Act as a senior point of contact for client questions and reporting
• Present performance insights and strategic recommendations
• Collaborate with analytics, creative, media and account teams to drive integrated solutions

Reporting & Analysis

• Review team reporting for accuracy and actionable insights
• Identify trends and opportunities for improvement across accounts
• Develop thought-leadership materials including case studies, POVs, and other best practices for clients and paid social practice

Additional Responsibilities

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

Qualifications

WHAT ARE WE LOOKING FOR?

• Bachelor's degree in marketing, communications, business or a related field
• 4-6 years of experience in paid social media strategy and buying, preferably in an agency setting
• Extensive hands-on keyboard biddable paid social media campaign management
• Expert knowledge and experience with a variety of social platforms including Meta, Reddit, X, LinkedIn, Pinterest, Snapchat and YouTube and each platform's Ads Manager
• Proven success managing large scale budgets, pacing, A/B tests and platform analytics and campaigns
• Understand social pixels and platform-specific technical tools
• Strong analytical skills and ability to interpret performance data
• Excellent communication skills and client relationship management
• Proficiency in analytic tools and Microsoft Excel

PREFERRED SKILLS:

• Deep understanding of pharmaceutical advertising, regulations and compliance within the social space
• Platform certifications (i.e. Meta Blueprint, LinkedIn Marketing Solutions etc.)

WHY JOIN EVERSANA MEDIA?

• We are not a traditional agency. Our Complete Commercialization model marries all facets of clinical commercialization, giving both biotech and pharmaceutical companies an entirely new way to bring a drug to market. If you are interested in gaining a more holistic view of the healthcare value chain, this is the perfect place for you.
• The opportunity to work with a passionate and innovative team at the cutting edge of health and life sciences.

Join EVERSANA Media and be part of our mission to revolutionize healthcare, with new models, reduced costs for patients, and better, more supportive programs.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient's best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

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