Plant Dispatcher Administrative Specialist Alexandria, LA

Lott Oil Company has established itself as a regional leader in the petroleum and oil industry. Throughout the companys growth our dedication to family values has never wavered. Were family-owned and operated and our team prioritizes customer service and personalized solutions. Consider joining our team with the mission of maintaining a constant self- improvement cycle and assist Lott Oil Company in remaining a best-in-class organization. We look forward to reviewing your application!

Primary Responsibilities and Duties

• Receive and dispatch orders for products or deliveries
• Greet customers in a courteous professional manner
• Communicate any customer needs to appropriate personnel
• Answer / route phone calls and take messages
• Maintain database by entering new and updated customer and account information
• Process customer and account source documents by reviewing data for deficiencies
• Maintain data entry requirements by following data program techniques and procedures
• Maintain customer confidence and protect operations by keeping information confidential
• Serve customers in person and over the phone by providing product and service information and resolving product and service issues
• Provide operations support and documentation support for Managers
• Handle incoming and outgoing mail
• Prepare and maintain company documents and reports
• Maintain adequate inventory levels to meet customer demand
• Perform counts and ensure all inventory is accounted for and reported according to company policy
• Generate bills and invoices specific to customer accounts
• Process all payment using various pay services
• Utilize accounting software to identify outstanding accounts

Knowledge Skills and Abilities

Benefits :

Job Type : Full-time

Schedule :

Experience :

Work Location : In person

Required Experience :

IC

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 16 - 18