Associate Store Team Leader(Assistant Store Manager)- Boston Metro

Support The Store Team Leader

Support the Store Team Leader in all aspects of store operations. Provide guidance to Team Leaders in team operations including profitability, expense control, inventory control, buying, merchandising, labor and regulatory compliance and special projects as assigned.

Responsibilities

Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.

Maintain outstanding retail execution and customer service in the store.

Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.

Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.

Regularly inspect the store to ensure compliance with all programs, rules and standards.

Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.

Address customer concerns when necessary.

Knowledge, Skills, & Abilities

Excellent verbal and written communication skills

Strong organizational skills

Ability to prioritize and delegate tasks effectively

Ability to multi-task, show excellent follow-through and see the big picture

Excellent interpersonal, motivational, team building and leadership skills

Basic computer skills

High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy

Ability to work a flexible schedule including nights, weekends, and holidays as needed

Desired Work Experiences

2+ years of experience in a leadership role

Customer service focus

Team building

Employee relations

Store operations (inventory, labor management, cost control)

Marketing (pricing, merchandising)

Managing P&L