Customer Engagement SpecialistVirtualVocations • Lubbock, Texas, United States
Customer Engagement Specialist
VirtualVocations • Lubbock, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Engagement Specialist - Work from Home.
Key Responsibilities
Support Care Services staff by answering questions and providing coaching and feedback
Review consumer inquiries and feedback to improve service and capture data
Manage specialized consumer support activities via websites
Required Qualifications
High school diploma or GED equivalent
At least 1 year of experience in a contact center environment
Willingness to provide outstanding consumer service
Excellent technical skills, including proficiency in Microsoft Office applications
Ability to work in a fast-paced environment and manage changing conditions
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Engagement Specialist • Lubbock, Texas, United States
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