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Package Liaison
Package LiaisonLuxer One Zoho • Menlo Park, CA, US
Package Liaison

Package Liaison

Luxer One Zoho • Menlo Park, CA, US
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  • [job_card.part_time]
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Job Description

Job Description

Package Liaison – Menlo Park, CA (Part Time)

Weekends Sat / Sun 11-4PM (5 Hour Shifts)

Luxer One is looking for a professional, personable, organized and customer-focused individual to provide package management service to a luxury apartment building in the Menlo Park area. Come join our growing team!

This service representative will help organize and maintain package reception rooms / locker systems at an apartment complex located in Menlo Park. The service rep will visit their assigned property / properties multiple times a week, and perform various duties.

What You’ll Do :

  • Provide in-person support to residents having package questions / issues
  • Log recently-delivered packages into the property's automated package management system
  • Deliver packages to resident doors or in-unit
  • Organize packages within the room, to make it easier for residents to find their packages
  • Identify aging / stale packages and prepare them to be returned to sender
  • Email Correspondence with on-site residents and property staff
  • Serve as a primary liaison between the property and the package management provider support team
  • Deliver certain packages directly to residents' doors
  • Perform lightweight maintenance on the locker / package room management system

This is a part-time role (16 hours max), but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.

RequirementsWho You Are :

  • Professional and Interpersonal. You will be working in an upscale apartment building and will be expected to build and establish positive, friendly relationships with both property managers and residents.
  • Access to reliable transportation (e.g. a personal car or access to Metro) Ideally, the candidate would live in the South Bay or Menlo Park area.
  • Comfortable using technology and writing emails (you will be using a digital package management system and Gmail)
  • Good organizational and independent problem-solving skills
  • Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols
  • Ability to move and arrange packages, some of which may be bulky (up to but not exceeding 60 lbs)
  • At least 18 years old.

    • BenefitsWhat’s In It For You :

  • You’ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!
  • As “Luxens”, we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees.
  • 401K with employer match
  • Accrued PTO to relax, recharge, and rest
  • Accrued Paid Sick Leave
  • Employee Assistance Program
  • Liaison Uniform and Equipment Provided
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