Patient Service Representative - MA

A company is looking for a Patient Service Representative I, Remote (MA Residents Only).

Key Responsibilities

Screen incoming patient inquiries and determine appropriate handling

Resolve patient issues and ensure satisfaction while advocating for patients

Initiate requests for administrative needs and update patient records

Required Qualifications

Computer experience with word processing and spreadsheet programs

Experience with electronic medical records (EMR) or aptitude to learn

Ability to communicate professionally and appropriately

Solid interpersonal, customer service, time management, and organizational skills

Must live within a commutable distance