DATA TECHNOLOGY SPECIALIST

Description:

We are Hiring!

Job Posting: Data Technology Specialist

Location: Rochester, NY

Department: Upwards Mobility Mentoring

Employment Type: Full-Time

Schedule: Monday- Friday (9-5)

Salary: $25.00-27.00

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description:

The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester.

The Data Technology Specialist plays a critical role in supporting the success of this initiative by overseeing the systems and processes that drive accurate, timely, and actionable data collection and reporting. Reporting to the Operations Manager, the Data Technology Specialist serves as the key liaison between program staff, leadership, funders, and data platforms—ensuring the integrity of all program operations and client outcomes data.

Essential Duties and Responsibilities:

Staff Training, Support & Data System Integration

· Lead orientation and ongoing training for all program staff on data entry, reporting, and record-keeping procedures.

· Provide regular updates and training related to system enhancements or procedural changes.

· Ensure integration of data management best practices into daily operations and workflows.

Data Quality Monitoring & Continuous Improvement

· Collaborate with Mobility Mentors and other staff to ensure complete, consistent, and high-quality data collection.

· Conduct routine audits to identify and address gaps in data accuracy and completeness.

· Create data quality reports and guide corrective actions as needed.

· Identify and analyze trends and anomalies to support continuous performance improvement.

Performance Reporting & Insights

· Produce and present timely relevant reports on program performance and participant outcomes for internal and external stakeholders.

· Translate data into accessible charts, graphs, and visuals using Excel or similar tools.

· Prepare scheduled and ad-hoc reports for program leadership, funders, and grant partners.

· Monitor and report progress on grant-defined benchmarks and outcome targets.

Data Systems Development & Documentation

· Serve as the internal liaison to software vendors, including SimpliGov, to troubleshoot issues, recommend enhancements, and test system updates.

· Build and maintain supplementary data tracking tools (e.g., Excel, SharePoint) to support data collection not captured in SimpliGov.

· Organize and maintain a centralized, accessible repository for all key documentation, procedures, and reports.

Requirements:

Qualifications:

Education: Associate’s Degree in Computer Science, Data Management, Information Systems, or a related field required. Bachelor’s Degree preferred. Equivalent combination of education and experience will be considered.

Experience: 3–5 years of experience in program data management, outcomes tracking, or performance evaluation.

Experience working with human services, workforce development, or nonprofit programs a plus. Proficient in Excel (intermediate to advanced), including use of pivot tables, charts, and data visualization techniques.

Familiarity with SharePoint, SimpliGov, or similar cloud-based case management/data platforms is desirable.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet