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Workflow Manager
Workflow ManagerClearance Jobs • Washington, DC, US
Workflow Manager

Workflow Manager

Clearance Jobs • Washington, DC, US
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Workflow Manager

SAIC is looking for a Workflow Manager with an active TS / SCI clearance to support the Special Access Program Central Office (SAPCO). This role demands exceptional organizational skills, meticulous attention to detail, and the capability to manage high-level correspondence and workflow in a dynamic, high-pressure setting. The ideal candidate will ensure effective management, accurate tracking, and timely delivery of correspondence and tasks in compliance with established protocols and deadlines. This position is 100% onsite 5 days a week at the Pentagon.

Job Responsibilities :

  • Monitor CATMS and other R&E databases to ensure timely task completion.
  • Oversee the Senior SAP Working Group Task tracker, updating task statuses as required.
  • Communicate senior leader decisions via signed correspondence; ensure document quality and prioritize tasks.
  • Draft and review documents for senior leadership, ensuring accuracy and proper routing; manage correspondence systems and classified documents; handle special correspondence; provide customer service, including managing mail and visitor passes.
  • Maintain and manage office files, ensuring accessibility of historical documents.
  • Develop and maintain records management policies; support compliance with federal laws and agency regulations; assist R&E's transition to electronic records management.
  • Stay informed on records management industry changes; support agency data requests and distribute documents.
  • Assist in overseeing correspondence activities and statuses; distribute documents and determine required actions; develop training and improve processes; manage customer service kiosk and respond to inquiries.

Qualifications :

Required Qualifications :

  • Bachelor's degree with 10 years of relevant experience, or Master's degree with 8 years of relevant experience. Military or industry experience may substitute for educational requirements.
  • Proven experience providing timely, high-quality support to Executive-level Principals in a complex, fast-paced environment, involving critical thinking, initiative, problem-solving, and professional judgment.
  • Proficiency in correspondence management and coordination support.
  • Experience supporting Senior Executives in government, military (DoD Flag / General Officers), or private sector roles.
  • U.S. citizenship.
  • Active TS / SCI Clearance.
  • Desired Qualifications :

  • Background in National Archives and Records Administration (NARA).
  • Recent ICD704 eligibility (within the last 5 years).
  • Experience in Government Accountability Office (GAO), Inspector General (IG), or similar inter-government investigation and reporting roles.
  • Knowledge of the R&E organization to manage and track task completion within deadlines.
  • Ability to work under pressure, meet deadlines, manage priorities, and handle sensitive information; capability to support high-level officials including the Secretary of Defense, Deputy Secretary of Defense, Military Departments, Joint Staff, Defense Agencies, and Congress.
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