A company is looking for a Program Director.
Key Responsibilities :
Manage all aspects of program performance across multiple projects, ensuring compliance with contractual, financial, and delivery obligations
Serve as a trusted advisor and primary representative with customers, cultivating strong relationships to maximize satisfaction
Lead change management initiatives and develop strategic program plans to drive organizational growth and success
Required Qualifications :
Bachelor's degree and 10+ years of relevant experience, or equivalent experience in lieu of education
5 years of experience managing technology service delivery projects
Project Management Professional (PMP) and / or ITIL certification required
Agile certification required (e.g., PMI-ACP, Certified Scrum Master)
Extensive experience with Agile project management methodology and project management software tools
Program Director • Rochester, New York, United States