Description
POSITION SUMMARY :
Farm Credit Financial Partners seeks a Delivery Tech Lead to serve as the dedicated technical authority
and accountability point for a specific experience domain within our Build organization. Unlike traditional
technical leadership roles that span multiple areas, this position focuses exclusively on one of our four
critical experiences : Customer, Lending, Accounting, and Financial. Reporting to the Director of Technical Delivery, you will own all technical aspects of delivery within your assigned experience domain, providing technical oversight and mentorship to the development teams while maintaining hands-on technical involvement.
As the dedicated technical leader for your experience domain, you will provide technical guidance and
direction to the capability teams within your domain, mentoring developers, testers, and business
analysts to ensure technical excellence. You will work through influence and expertise rather than direct
authority, building strong collaborative relationships with team members while maintaining accountability
for technical outcomes. This focused approach ensures you can provide specialized technical leadership
tailored to your experience's specific needs, becoming the go-to expert for all technical matters within
your domain. This is a permanent domain assignment, not a rotational position, allowing you to build lasting expertise and relationships.
This role requires extensive knowledge of Fiserv DNA core banking platforms and Farm Credit industry
systems, with particular emphasis on the modules and integrations relevant to your assigned experience
domain. You will be accountable for all technical decisions, delivery commitments, and engineering
quality within your experience while working closely with your Product Service Owner and Program
Manager as part of the experience leadership triad. This is one of four Delivery Tech Leader positions, each dedicated to a specific experience domain.
Your accountability and authority are bounded by your assigned domain, ensuring deep specialization
and focused technical leadership. Each domain typically encompasses :
- 3-4 capability teams that you provide technical oversight and direction for
- 20-40 technical professionals (developers, testers, analysts) that you mentor and guide
- Multiple scrum teams working on related business capabilities
- Specific core systems and integrations unique to your domain
You provide technical leadership through influence and expertise, not through direct reporting relationships.
You are fully accountable for all technical delivery outcomes within your specific experience domain. Your scope is clearly bounded by your assigned experience (Customer, Lending, Accounting, or Financial) and the 3-4 capability teams you provide technical oversight for. When technical decisions impact delivery timelines, quality standards, or system reliability within your experience domain, you own the outcome. While you achieve results through technical guidance and mentorship rather than direct management, you remain accountable for the technical excellence of all work produced within your domain. You do not have accountability for technical decisions in other domains - that responsibility lies with your peer Delivery Tech Leads. This is not an advisory or influence role - you have final technical authority within your domain boundaries and bear complete responsibility for meeting delivery commitments while maintaining engineering excellence.
DUTIES AND RESPONSIBILITIES :
Technical Direction & Accountability (30%)
Own all technical decisions within your specific experience domain that impact delivery timelines and qualityDefine and evangelize technical standards tailored to your experience domain's unique requirementsGuide core system integration strategies and modernization efforts specific to your domainDevelop deep expertise in the business processes and technical systems unique to your experience domainMake tactical technology choices that accelerate delivery within your domain without compromising stabilityOwn the technical roadmap for your experience domain aligned with business prioritiesReview and approve architectural decisions within your experience domain boundariesDefine clear technical interfaces where your domain connects with othersProvide hands-on technical guidance to teams while maintaining strategic oversightDelivery Execution & Accountability (30%)
Fully accountable for on-time, on-quality delivery of all technical commitments within your experience domainProvide technical oversight for sprint and PI planning, ensuring feasibility and capacity decisions for your domain's capabilitiesMake go / no-go recommendations for releases impacting your experience domainDrive rapid resolution of technical impediments by working with teams to unblock deliveryEnsure accurate technical estimation through hands-on guidance and reviewOwn technical aspects of Plan-to-Build and Build-to-Run transitions for your domainCoordinate with other domains when dependencies exist, maintaining clear boundariesGuide teams through technical challenges while maintaining accountability for outcomesEngineering Quality & Standards Accountability (20%)
Accountable for all code quality, testing standards, and technical debt within your experience domainDefine and promote coding standards and development practices specific to your domain'stechnologiesEstablish quality gates and definition of done for all technical deliverables in your domainMonitor technical debt levels and guide teams in maintaining sustainable delivery practicesDrive automation initiatives by influencing teams to adopt quality-improving tools and practicesEnsure compliance with security and regulatory requirements through technical guidance and reviewEstablish domain-specific quality metrics that reflect your area's unique requirementsMentor teams on best practices while maintaining accountability for overall qualityTeam Enablement & Performance (10%)
Mentor and guide technical professionals (developers, testers, business analysts) across capability teams within your experience domainProvide technical direction and oversight for the 3-4 capability teams in your domainBuild strong collaborative relationships with team members through technical expertise, not authorityDrive technical innovation and continuous improvement within your domainSupport hiring and onboarding by providing technical assessment and mentorshipFoster knowledge sharing across teams within your experience domainIdentify and develop emerging technical leaders within your domainInfluence team performance through technical guidance and best practicesCross-Functional Alignment (10%)
Partner with your domain's Product Service Owner on technical feasibility and trade-offsCollaborate with your domain's Program Manager to ensure realistic delivery planningWork with the other three Delivery Tech Leads on cross-domain dependencies and integration pointsMaintain clear technical interfaces between your domain and othersCoordinate with cross-functional teams (Data Platform, DevOps, Integrations) for your domain's needsCommunicate technical risks and mitigation strategies specific to your domain to stakeholdersRepresent your experience domain in technical forums and architecture reviewsEnsure your domain's technical needs are understood and prioritized by shared platform teamsBuild collaborative relationships with Scrum Masters to ensure technical guidance reaches all teamsDecision Rights
Within your assigned experience domain, you have final authority over :o All technical design and implementation decisions specific to your domain
o Technology and tool selection recommendations for teams working within your experience domain
o Technical guidance on resource allocation and capacity planning for your domain's capabilities
o Code review standards and technical approval gates for production deployments within your domain
o Technical standards and development practices for your experience domain
o Technical go / no-go recommendations for releases impacting your domain
o Resolution of technical disputes within your experience domain boundaries
o Integration approaches with other domains (in coordination with peer Delivery Tech Leads
Note : Your authority is purposefully bounded to your experience domain to ensure focused expertise and clear accountability. You exercise this authority through technical expertise and influence, not through direct management. Cross-domain decisions require collaboration with peer Delivery Tech Leads through consensus-building. When consensus cannot be reached on cross-domain technical issues, escalation to the Director of Technical Delivery provides final resolution.Other tasks as assigned.
Requirements
SKILLS AND COMPETENCIES :
Technical Expertise
Deep understanding of technologies and systems specific to your assigned domainProficiency in modern development practices and delivery automationExperience with agile methodologies and scaled frameworks (SAFe)Strong background in API design and integration patterns relevant to your domainKnowledge of CI / CD pipelines and DevOps practicesExpertise in performance optimization and scalability for domain-specific workloadsUnderstanding of security best practices and compliance requirements for your domainStrong code review and technical mentoring skillsAbility to guide teams through complex technical problemsLeadership Competencies
Decisive technical decision-making with focus on delivery outcomes for your domainAbility to translate business needs into technical solutions within your domain contextStrong communication skills to articulate domain-specific technical concepts to stakeholdersProven ability to mentor and influence technical professionals without direct authorityExperience guiding teams through technical challenges and building consensusTrack record of improving team performance through technical leadership and mentorshipAbility to maintain domain focus while collaborating on enterprise-wide initiativesSkill in respecting domain boundaries while fostering cross-domain collaborationStrong interpersonal skills to build trust and credibility with development teamsMINIMUM KNOWLEDGE AND EDUCATION REQUIREMENTS :
8+ years of progressive software development experience3+ years of technical leadership with accountability for delivery outcomesProven track record of leading technical teams through influence and expertiseExperience providing technical oversight across multiple teams without direct authorityDemonstrated ability to balance technical excellence with delivery speedExperience in the Farm Credit industry with understanding of cooperative banking modelsPrior experience in systems and processes related to your assigned experience domain preferredComfort with long-term domain ownership (2-3+ years) to build deep expertiseExperience mentoring developers, testers, and business analystsPreferred Qualifications :
Experience with core banking APIs and real-time integration patternsKnowledge of banking modules specific to the assigned experience domain :Customer Experience : CRM integrations, campaign management systemsLending Experience : Loan origination, pricing engines, servicing platformsAccounting Experience : Payment systems, ACH, wire transfers, patronage calculationsFinancial Experience : General ledger, accounts payable, reporting systemsFamiliarity with Salesforce Financial Services CloudExperience with cloud platforms (AWS / Azure) in financial servicesUnderstanding of MuleSoft or similar integration platformsRelevant certifications (cloud, agile, banking systems)Bachelor's degree in Computer Science or related fieldESSENTIAL FUNCTIONS
1. Ability to report to work in person and to attend work-related functions / activities.
2. Ability to work at a desk and use a computer for extended periods.
3. Ability to lift, carry, and move objects up to 10 pounds occasionally.
4. Ability to occasionally travel as required.
5. Ability to type and utilize various software programs efficiently and operate general office equipment.
6. Ability to work in an office setting with moderate noise levels.
7. Additional physical demands include, but may not be limited to, frequent talking or hearing, occasional push / pull, stoop / kneel, bend / twist, and reach to retrieve or move items in a typical office environment.
8. Must be able to work scheduled hours and overtime as needed.
9. This role has been designated as either a hybrid role, which gives employees the opportunity to work from home on Mondays and Fridays and working in the office on Tuesday, Wednesday, and Thursday, or a remote role, which means the employee will work entirely offsite.
o Exceptions to the designated work arrangement may be made based on business needs.
o Please note that the Company retains the right to change a position's designation at any time.
10. Ability to concentrate and focus on details when reviewing documents, analyzing data, and performing computer-based tasks.
11. Ability to manage multiple tasks and deadlines while maintaining accuracy and efficiency.
12. Ability to problem-solve efficiently and make sound decisions.
13. Ability to manage job-related stress and interactions with clients, colleagues, or external parties.
14. Ability to communicate ideas clearly in both verbal and written form.
15. Ability to work with others in a collegial and collaborative manner
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
REASONABLE ACCOMMODATION : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.