Shift Supervisor

Shift Supervisor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS / pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function :

• Management : Work effectively with store management and store crews. Supervise the store's crew through assigning, directing and following up of all activities. Effectively communicate information both to and from store management and crews.
• Customer Service : Assist customers with their questions, problems and complaints. Promote CVS customer service culture. (Greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer / patient confidentiality.
• Merchandise / Presentation : Price merchandise. Stock shelves. Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off-shelf merchandise. Reset departments following POGs.

Required Qualifications :

Preferred Qualifications :

Education : High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours : 40

Time Type : Full time

Pay Range : The typical pay range for this role is : $17.95 - $17.95. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.