Talent.com
Customer Support Team Leader
Customer Support Team LeaderVirtualVocations • Grand Rapids, Michigan, United States
[error_messages.no_longer_accepting]
Customer Support Team Leader

Customer Support Team Leader

VirtualVocations • Grand Rapids, Michigan, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Support Team Leader.

Key Responsibilities

Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion

Manage team operations, including attendance, scheduling, and performance monitoring

Collaborate with cross-functional teams to improve processes and enhance customer experience

Required Qualifications

1+ year of experience managing a team in a Support organization

3+ years of overall experience in Customer Support

Analytical mindset with experience in data reporting and insights generation

Experience with Support tools like HubSpot or similar is a plus

Telecom or tech support experience is a plus

[job_alerts.create_a_job]

Team Leader • Grand Rapids, Michigan, United States

[internal_linking.similar_jobs]
Technical Arborist Crew Leader

Technical Arborist Crew Leader

SavATree LLC • Grand Rapids, MI, US
[job_card.full_time]
At SavATree, your success is our priority.Here’s how we invest in you : .Competitive pay based on experience, skill level, and responsibilities. This position pays $25-35 per hour depending on y...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Side Hustle Project Lead

Side Hustle Project Lead

Finance Buzz • Newaygo, Michigan, US
[job_card.full_time] +1
We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
[last_updated.last_updated_30] • [promoted]
Softlines Team Leader

Softlines Team Leader

Meijer, Inc. • Grand Rapids, MI, United States
[job_card.full_time]
Plans, directs and supervises team members in the day to day operations within various departments of the store.Serves as the mentor and coach for all team members. Implements strategies to improve ...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R Block • Grand Rapids, MI, US
[job_card.full_time] +1
At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
[last_updated.last_updated_30] • [promoted]
Behavior Technician

Behavior Technician

Centria Autism • Dorr, MI, US
[job_card.full_time]
We are looking for enthusiastic individuals to join our team as Behavior Technicians.As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with ...[show_more]
[last_updated.last_updated_30] • [promoted]
Repossession Condition Report Specialist

Repossession Condition Report Specialist

Miedema Asset Management • Byron Center, MI, US
[job_card.full_time]
AtRepocast every day is different and exciting!.Come see what we have for auction and help customers win and sell a wide variety of items!. We are a repossession and online auction company that take...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Healthcare Customer Support Team Lead

Healthcare Customer Support Team Lead

VirtualVocations • Grand Rapids, Michigan, United States
[job_card.full_time]
A company is looking for a Healthcare - Customer Support Team Lead.Key Responsibilities Manage daily operations and ensure team performance meets quality standards Oversee hiring, onboarding, tr...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Leadership

Customer Support Leadership

VirtualVocations • Grand Rapids, Michigan, United States
[job_card.full_time]
A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Rep / Ntl Acct

Customer Support Rep / Ntl Acct

S.P. Richards Company • Grand Rapids, MI, US
[job_card.full_time]
Provide customer service to regional and local accounts.Essential Duties and Responsibilities.Field incoming customer support requests via phone and ServiceNow workflow. Facilitate quotes for non-st...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPA • Solon township, Michigan, us
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
[last_updated.last_updated_30] • [promoted]
Toddler Teacher

Toddler Teacher

The Learning Experience - Byron Center • Byron Center, MI, US
[job_card.full_time]
Toddler Teacher The Learning Experience - Byron Center.The Learning Experience - Byron Center.We are looking for a nurturing and enthusiastic. Lead and manage your classroom to ensure a.Implement Th...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPA • Solon township, Michigan, us
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
[last_updated.last_updated_30] • [promoted]
Unit Manager (UM) - Sign On Bonus

Unit Manager (UM) - Sign On Bonus

The Laurels of Sandy Creek • Wayland, MI, US
[job_card.full_time]
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Assistant Teacher

Assistant Teacher

The Learning Experience - Byron Center • Byron Center, MI, US
[job_card.full_time]
Assistant Teacher The Learning Experience | Full-Time.The Learning Experience - Byron Center.Why Join The Learning Experience?. Youll work alongside Lead Teachers to support childrens growth and dev...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Class A CDL Driver

Class A CDL Driver

May Trucking • Kent City, MI, US
[job_card.full_time]
Medical, Dental, and Vision Insurance.Retirement Plan with Company Match.Truck School Tuition Reimbursement.Automated Manual Transmissions. Inverter and Bunk Heater in Every Truck.We respect our dri...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
CUSTOMER SERVICE REP

CUSTOMER SERVICE REP

Packaging Corporation of America • Grand Rapids, MI, United States
[job_card.full_time]
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.Our corrugated packaging business seeks to be the leader in helping our customers - large and smal...[show_more]
[last_updated.last_updated_30] • [promoted]
Associate Team Leader

Associate Team Leader

H&R Block • Grand Rapids, MI, US
[job_card.full_time] +1
At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
[last_updated.last_updated_30] • [promoted]
Licensed Customer Service Rep - Grand Rapids

Licensed Customer Service Rep - Grand Rapids

The Auto Club Group • Grand Rapids, MI, United States
[job_card.full_time]
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Established brand that has...[show_more]
[last_updated.last_updated_30] • [promoted]