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Personal lines Customer Service Representative
Personal lines Customer Service RepresentativeIndependent Insurance Agents of North Carolina • Hartford, CT, US
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Personal lines Customer Service Representative

Personal lines Customer Service Representative

Independent Insurance Agents of North Carolina • Hartford, CT, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Customer Service Representative

The Customer Service Representative at Breeden Insurance Services is responsible for assisting customers with questions, claims, and existing policies; works with the Account Managers to handle customer service for new and existing clients.

Benefits / Perks

  • Extremely Competitive Pay : Willing to negotiate!
  • Flex schedule
  • Remote work
  • Health Insurance is 100% paid
  • 401K Employee Match options
  • Dental and Vision
  • 9 Paid Holidays
  • PTO starting at 22 days
  • Professional Development
  • Job Stability in a growing industry

Responsibilities

  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.

    • Qualifications

  • Active NC Property and Casualty Insurance License.
  • Excellent interpersonal and creative problem-solving skills.
  • Demonstrate strong customer focus and an excellent phone manner.

    • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency.

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    Personal Lines Customer Service Representative • Hartford, CT, US

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