Duties and Responsibilities :
- Management and Training : Manage and train billing specialists to ensure quality work output and maintain high standards.
- Compliance : Ensure compliance with billing regulations, practices, and technology updates.
- Staff Management : Manage a team of billing specialists, and team leads, including hiring, training, evaluation, staff meetings, and disciplinary actions.
- Customer Support : Provide guidance and support to Office Managers regarding billing inquiries and disputes.
- Client Support : Monitor Client Cashflow and AR.
- Efficiency and Accuracy : Ensure the timely and accurate processing of invoices and payments.
- Staying Updated : Keep abreast of changes in billing regulations, practices, and technology.
- Timecard Management : Review and approve timecards, time off, performance reviews, etc. in Workday (HRIS system).
- Recruitment : Assist with the recruitment and hiring process.
KNOWLEDGE, SKILLS, AND ABILITIES :
Analytical and Problem-Solving : Excellent analytical and problem-solving skills to identify and resolve billing issues.Organizational and multi-tasking : Strong organizational and multitasking abilities to manage multiple tasks and deadlines.Attention to Detail : High attention to detail and accuracy in reviewing and processing invoices.Proficiency in Software : Proficiency in billing software systems and Microsoft Office, particularly Excel.Knowledge of Billing Processes : Understanding of billing regulations, compliance standards, and accounting principles.Leadership and Communication : Strong leadership, communication, and interpersonal skills to effectively help manage and motivate staff and interact with clients.WORK EXPERIENCE, EDUCATION AND CERTIFICATIONS :
HS Diploma or GED required
Bachelor’s degree in accounting, finance, or a related field preferred.
5+ years of billing or accounting experience required.
3+ years of management or supervisor experience required.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS :
Office setting, M-F
TRAVEL REQUIREMENTS :
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