Parts Supervisor

Job Description

Job Description

Who We Are :

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing :

As the Parts Supervisor, you will be responsible for the execution of tasks involved with the parts warehouse or sales counter operation at the branch. This includes Safety, cleanliness, all daily reporting, Cash business management, hydraulic hose business, communication with local Service manager and Regional Parts Manager.

Primary Responsibilities :

• Participate and administer all required OSHA and Yancey Brothers Safety guidelines.
• Maintain a clean working environment to include warehouse and parts counter areas.
• Address all daily operational requirements, to include stock, customer, shop, and transfer orders in a timely manner.
• Additional operational process requirements to include, Open Backorders, Vendor orders, Cycle Counts and No-Location parts.
• Initiation of a claims process for shipping errors,
• Manage the Cores and Warranty Parts return processes.
• Oversee branch hydraulic hose business, utilizing proper assembly and contamination control techniques.
• Oversight and daily completion of fulfilling all orders in a timely manner including branch transfers received prior to cut-off, delivering shop orders, and assisting customers with loading.
• Schedule Parts department staff to provide coverage during normal operating hours.
• Oversight of local parts staff training and development.
• Communicate local personnel performance issues with Regional Parts Manager.
• Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers.
• Assist Regional Parts Manager in attainment of branch profitability and operational KPI’s.
• Management oversight of parts inventory accuracy and variances.
• Oversee all administrative functions to include Customer dispute resolution, cash collection and reconciliation.
• Communicate regularly with the locally assigned Product Support Sales and Service teams.

Additional Responsibilities :

Who We Are Looking For :

To be successful in this position you should be organized, show an attention for detail and a sense of urgency. You should have basic computer skills, safety conscious and the willingness to learn. The ability to multitask, problem solve and provide superior customer service are essential to this position as well.

Education / Experience :

Required Qualifications / Skills :

Preferred Qualifications / Skills :

Values :

At Yancey Bros. Co, we are always looking to add people to our team who share our core values :

Ideal candidates will demonstrate the following values :

What We Offer :

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Employee Wellness Program

Personal Time Off

Career Development