Primarily responsible for meeting and exceeding sales objectives for the territory through representing Arthrex Austin, an independent agency authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals
Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies
Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
Identify the needs of new prospects and develop appropriate responses (written, telephone, and face-to-face)
Cross-sell additional products or manage new product introductions as they become available
Address any problems that arise at the accounts
Support compliance and principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state, and local laws & regulations, accreditation & licenser requirements, and Company policies & procedures
Work with Sales Managers by receiving coaching, training, or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed
Maintain training in sales skills, product features / benefits, and other critical business applications
Collect competitive data and remain current on industry, customer and competitive trends
Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required
Requirements : Knowledge
Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
Knowledge of Operating Room protocols and procedures
Proficient in Microsoft Office Suite
Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
Skills & Abilities
Strong written and verbal communication skills
Excellent public speaking skills
Ability to interact in a professional and courteous manner with clients, doctors, and staff at all times
Ability to work collaboratively within a team as well as individually
Highly organized and detail oriented in all assignments
Strong follow through skills
Ability to work independently and interact with all levels of management
Accuracy, analytical skills and attention to detail are required
Ability to handle sensitive and confidential information
Ability to exercise good judgment and discretion
Strong negotiation and closing skills
Strong sense of urgency
Strong multi-tasking skills; must manage responsibilities under strict deadlines
Education & Experience
Bachelor's degree required
Demonstrated ability to relate to customers and constituents within the orthopedic / sports medicine market
Required to maintain vendor credentialing for assigned territory
Ability to remain calm and professional in a surgery / operating room environment
Must be able to travel within assigned territory as required
Physical Requirements & Working Conditions
Ability to lift up to 35 pounds on a regular basis
Must be able to remain in a stationary position, often standing, for prolonged periods of time
Moving around to accomplish tasks or moving from one worksite to another
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