Customer Care Associate

A company is looking for a Customer Care Associate.

Key Responsibilities

Support users with fast and efficient service, turning upset users into passionate advocates

Coordinate logistics between buyers and sellers

Provide feedback to Engineering and Operations Teams to improve processes and support business scaling

Required Qualifications

Experience in a customer service or technical support environment

Excellent time management and self-motivation skills

Creative problem-solving experience

Familiarity with G Suite apps

Previous experience working at a startup is a plus