Supervisor Professional Coding

Division : Eskenazi Health

Sub-Division : Hospital

Req ID : 24516

Schedule : Full Time

Shift : Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Job Role Summary

The Supervisor, Professional Coding is responsible for supervising and responding to questions from the coding team, investigating responses to ensure compliance, and following medical policy and all other governmental rules and regulations for both facility and professional services. This position updates UKG assists with hiring new team members and progressive discipline for existing team members. Proactively contributes to Eskenazi Health's mission : Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi Health values.

Essential Functions and Responsibilities

Coding and Abstracting : Identifies and assigns the appropriate diagnosis, procedure, and evaluation and management (E&M) codes in accordance with coding guidelines and departmental standards; delivers provider education to new and existing providers.

Keeps providers and management updated on new policy regulations and coding issues as well as suggestions to improve workflow and processes to ensure compliance with all regulations; audits notes from providers to ensure the provider is coding in a compliant manner according to governmental rules and regulations; provides feedback to the provider if there are any questions or concerns; meets with providers face-to-face to review documentation and coding guidelines as necessary.

Keeps management in the loop for providers not responding to or maintaining adequate compliance results; audits coding team to ensure they are meeting compliance and governmental rules and regulations, bringing concerns to management's attention; meets / exceeds departmental standards of performance related to productivity and quality standards

Charge Entry : Captures charges accurately based on documentation and medical necessity, and integrates charges and codes appropriately for professional and facility services; makes suggestions for additions to the fee schedules based upon recognition of new procedures and / or supplies

Problem Solving : Utilizes available resources appropriately to maintain quality and consistency in coding, abstraction, and charge entry processes; follows a defined process to query the medical staff for completion and / or clarification of documentation necessary to ensure coding compliance and accuracy

Medical Necessity : Recognizes cases that require specific medical necessity coverage diagnoses; applies Local Coverage Determination (LCD) policies as necessary

Brings any concerns / issues to management's attention with examples within the same date of discovery

Stays current with all medical policy updates for carriers; assists with getting the updated information out to the team members; ensures any changes that require system adjustments are brought to management's attention quickly so Epic build / adjustments can occur

Identifies more efficient and appropriate ways to ensure clean claims are going out the first time

Acts as a role model to the team, demonstrating a positive attitude toward management and leadership decisions

Assists Accounts Receivable Specialists with questions and concerns to ensure claims are compliant and accurate for submission and payment

Assists with training of new team members

Job Requirements

High School diploma or equivalent required

CCS-P or CPC certification required

Assoc / bachelor's degree preferred

Five years prior coding experience in physician and / or mental health physician office / hospital setting

Epic experience a plus

Dental, vision and / or DME coding a plus

Experience in an FQHC / CCBHC setting a plus (preferred)

Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.