Service Desk Technician

Innova Solutions has a client that is immediately hiring for a Service Desk Technician

Position type : Full Time, Contract

Location : Melbourne, FL will relocate to Orlando, FL, in early 2026.

Shift : 8 AM to 5 PM (M-F)

As a Service Desk Technician, you will :

• Act as first and second level support to end-users running workstations and laptops.
• This role is expected to be proactive in managing the customer computing experience.
• analyze root cause problems and execute corrective action for consistently reliable computing experiences for our users.
• coordinate with other IT teams and computer specialists to resolve technical problems.
• consistently create, maintain, and follow detailed logging and reporting procedures via the ticketing system. T
• his includes documenting their work, executing, and maintaining security standards, and handling asset management software tools.

The ideal candidate will have :

1-2 years of service desk operation experience in Windows

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW

Thank you!

Krishanu Datta

PAY RANGE AND BENEFITS :

Pay Range

Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).