Business ConsultantJan-Pro of Atlanta • Atlanta, GA, US

Business Consultant

Jan-Pro of Atlanta • Atlanta, GA, US

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

Job Description

POSITION SCOPE : Business Consultant- interacting with Franchise Owners and Customers- Operating within the guidelines of normal Market Owner Policies and Procedures. The Business Consultant is responsible for overseeing a territory which consists of 2 types of customers : Franchisees and end of service Clients. The Business Consultant will be tasked with quality control in janitorial operations, facilitate training, supporting Franchisees, will need to exemplify great customer service skills, flexibility to work nights and weekends. Candidate needs to be highly motivated, professional, customer service oriented, have a desire to help other people succeed and interested in a fast paced rapidly growing essential business working environment. JAN-PRO will provide salary ($44K-$47.5K), commission / bonus potential, medical benefits, company vehicle with gas allowance , cell phone / Ipad and 401K with company match, paid vacation.

BENEFITS :

Salary : $48.5K-$50K Starting
Commission and Bonuses
Health Insurance
Company Vehicle with gas allowance
Company phone and Ipad
401K with company match
Paid Vacation

ESSENTIAL DUTIES :

Understanding company Policy and Procedures

Understand and comprehend the attributes behind the JAN-PRO Brand

Will represent the JAN-PRO Brand with vigor and enthusiasm-believe in our mission

Monthly and Quarterly inspections of accounts in territory

Accompany Franchise Owners on site visits to resolve issues and foster and build relationships

Initiating and establishing relationships with new and existing customers- in person

Identifies Franchise owners for new and existing business through proper vetting process

Initiates new account startups and aid in the process

Provides ‘on-site’ training for new and existing Franchise Owners, assists Franchise Owner in completing paperwork

Identifies additional streams of revenue for Franchise Owners through special services

Ensures customer is happy with all services provided

Identifies opportunity to assist customer needs with consumable supplies

Works with Franchise Owners to resolve customer complaints

Involved in Initial Franchise training

Identify and initiate opportunities for growth

Responsible for Account Retention- assisting Franchise Owners in retaining their business

Responsible for all paperwork and data entry for territory

Maintains and develops a network of Franchise Owners and shares in the dissemination of ‘best practices’, particularly in the area of Emergency Back-up Crews

Trainer, Mentor, Coach

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION :

Undergraduate degree or comparable work experience

Management level experience in related franchise industry a plus

Demonstrated ability to manage large teams of people in organized structure

Track record of success in management of large teams in competitive environment

Excellent written and verbal English communication skills

Proficient in MS Office programs (Word, Power Point, Excel, and Outlook) and Internet operations

Strong presentation skills

Professional speaking voice and demeanor

Ability to work around highly sensitive information and in a confidential environment

PHYSICAL AND MENTAL REQUIREMENTS :

High Character

Ability to function in high-pressure situations

Manual dexterity to operate a computer (desk-top and lap-top) and other electronic equipment

Ability to take legible hand-written notes where necessary

Correctable vision and hearing

Excellent interpersonal skills

Clear, easy to understand oral communication ability

Ability to sit for prolonged periods

Ga Drivers License in good standing

ENVIRONMENTAL EXPOSURE :

Air conditioned / heated office environment

Exposure to artificial interior lighting

Low to medium level noise

Exposure to hazards as typically found in office products and equipment

This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.

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