Senior DeveloperVirtualVocations • Oakland, California, United States
Senior Developer
VirtualVocations • Oakland, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Developer to design, develop, and support enterprise-level contact center solutions.
Key Responsibilities
Design, develop, configure, and customize applications, including IVR and bot solutions using Mpower Studio
Build and maintain integrations between NICE CXone and enterprise systems
Lead and support migrations from Cisco UCCE / UCCX to NICE CXone
Required Qualifications
Minimum 3+ years of experience in contact center technologies
Strong experience with NICE CXone IVR and bot development using Mpower Studio
Hands-on development experience with NICE CXone Studio, APIs, and scripting
Solid understanding of Cisco UCCE / UCCX call flows and routing logic
Proficiency in at least one programming language : JavaScript, Python, or .NET
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Senior Developer • Oakland, California, United States
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