Patient Care Coordinator

Job Description

Job Description

Are you passionate about delivering exceptional patient care and navigating the world of Medicare DME with confidence? Join our dynamic and growing team as a full-time Patient Care Coordinator, where you'll play a vital role in ensuring our patients receive the medical supplies they need with ease and efficiency. We offer a supportive work environment focused on collaboration, quality, and growth. If you thrive in a fast-paced environment and enjoy working collaboratively, we'd love to hear from you! If you don't meet every qualification listed, we still encourage you to apply - we're always looking for great people who are eager to learn and grow.

Why Sentido Health?

We value our employees and offer a competitive benefits package that includes :

• 80 to 160 hours of PTO.
• Quarterly bonuses based on company performance.
• 401K Plan 100% matching at 4%, with a half match at 5%-6%
• Comprehensive medical, dental, vision, life, accidental, and GAP insurance.
• Free gym membership for full-time employees.
• Telehealth services.
• Internal growth and developmental opportunities.

Salary Grade / Level / Family / Range

Full-Time, Non-Exempt, Hourly

Reports to

Operations Manager

Summary / Objective

This position highly prefers someone with Medicare DME experience. The position entails communicating with Patients, Account Managers, Referral Sources (Doctor’s office, Case Managers, Nurses, etc.) with a high level of customer service.

Must have strong knowledge of insurance eligibility verification process; know how to calculate deductibles and coinsurance for primary and secondary policies.

Strong background in Medicare, Medicaid and Private Insurance documentation requirements.

An in-depth knowledge regarding compliance standards.

Strong multitasking and prioritizing tasks with great organization and detail is required. Collaborate strongly with co-workers in a team setting.

Essential Functions / Job Duties

Required skills

Supervisory Responsibility

None

Work Environment

In-Office

2726 Crosdaile Dr Suite #210 Durham, NC 27705

Physical Demands

Able to lift and carry up to 20lbs

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m.

Travel

None

Preferred Education and Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Sentido Health is proud to be an Equal Opportunity Employer and participates in E-Verify to confirm work authorization. If you're ready to make a meaningful impact and grow with a company that cares, we'd love to hear from you!