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Customer Service Specialist
Customer Service SpecialistHustle Notice Biz • Washington, DC, US
Customer Service Specialist

Customer Service Specialist

Hustle Notice Biz • Washington, DC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Customer Service Specialist

We are seeking a dedicated and resourceful Customer Service Specialist to become an integral part of our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service that enhances their experience with our brand. Your primary goal will be to address inquiries, resolve issues, and offer comprehensive product information, all while maintaining our commitment to outstanding customer satisfaction.

Key Responsibilities

Responsibilities

  • Answer customer inquiries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues, ensuring customer satisfaction.
  • Provide detailed product information and recommendations based on customer needs.
  • Manage and update customer accounts and databases accurately.
  • Collaborate with team members and other departments to improve service delivery.

Skills, Knowledge and Expertise

Qualifications

  • High school diploma or equivalent; bachelor's degree preferred.
  • Proven experience in customer service or a similar role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Benefits

    Benefits

  • Competitive salary within the range of $50,000 $60,000 per year.
  • Opportunities for career growth and professional development.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Supportive and collaborative work environment.
  • About Swipe Say Easy

    We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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