Livevox DeveloperAmerican IT Systems • Plano, Texas, USA

[error_messages.no_longer_accepting]

Livevox Developer

American IT Systems • Plano, Texas, USA

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

Livevox Developer

Plano TX

Longterm Contract

JD for Livevox Developer :

Integrate LiveVoxs proactive outreach with NICE CXone : Use APIs and SDKs to integrate LiveVoxs outbound dialing automated messaging and conversational AI features into the NICE CXone platform.
Develop Studio scripting in NICE inContact : Design and maintain scripts within the NICE inContact Studio to orchestrate omnichannel customer interactions and call flows.
Create LiveVox Designer scripts : Build and manage custom scripts in LiveVox Designer to manage proactive outreach campaigns.
Integrate third-party systems : Connect the joint LiveVox-NICE CXone platform with external systems like Customer Relationship Management (CRM) tools (e.g. Salesforce) Snowflake or other enterprise applications.
Build custom API integrations : Use LiveVox and NICE APIs to create custom applications automations and connections to meet unique business requirements.

Functional and technical responsibilities

Design blended omnichannel workflows : Create unified workflows that allow contact center agents to manage both inbound calls (via NICE) and outbound communications (via LiveVox) efficiently from a single user interface.

Optimize and maintain applications : Troubleshoot debug and optimize existing scripts and integrations to improve performance enhance call center efficiency and ensure seamless operation of both platforms.

Manage NICE CXone features : Work with NICE CXone components including call routing intelligent virtual agents (IVAs) workforce management (WFM) and quality management (QM) tools.

Ensure compliance : Design and develop solutions that maintain compliance with regulations such as the Telephone Consumer Protection Act (TCPA).

Collaboration and support

Work with cross-functional teams : Collaborate with business analysts solution architects and contact center managers to gather requirements design solutions and ensure successful deployment.

Provide technical expertise : Serve as a subject matter expert on both LiveVox and NICE CXone platforms to guide project teams and provide support for technical issues.

Create and maintain documentation : Generate detailed technical documentation for developed applications and integrations.

Engage in agile processes : Participate in sprint planning daily stand-ups and other agile methodologies to deliver projects in a fast-paced environment

Key Skills

CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation

Employment Type : Full Time

Experience : years

Vacancy : 1

[job_alerts.create_a_job]

Developer • Plano, Texas, USA

[internal_linking.similar_jobs]

Livevox Developer

Yantran LLC • Plano, TX, United States

[job_card.full_time]

Integrate LiveVox's proactive outreach with NICE CXone.Use APIs and SDKs to integrate LiveVox's outbound dialing, automated messaging, and conversational AI features into the NICE CXone platform.De...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Data Analyst

Quality Talent Group • Celina, Texas, United States

[job_card.full_time]

Our client is a leading force in advancing safer, smarter AI technology.Their work has been featured in.They have built a global community of expert contributors and have paid more than.No contract...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Earn At Least $1865 For Your First 157 Trips, Guaranteed.

Uber • Prosper, Texas, United States

[job_card.full_time] +1

Earn at least $1865 driving with Uber when you complete your first 157 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Work from Home

HomeJobFinder • Melissa, TX

[filters.remote]

[job_card.full_time]

Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Senior Devops Engineer

Ovhcloud • Dallas, Texas, United States

[job_card.full_time]

The Senior DevOps Engineer is responsible for ensuring high availability, performance, monitoring, and incident response for OVHcloud Baremetal products and services. This includes investigating and...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Sales Director

Supermicro • Dallas, TX, United States

[job_card.full_time]

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

DevOps Manager

Resolution Technologies, Inc. • Plano, TX, US

[job_card.full_time]

DevOps Manager Career Opportunity.As a hands-on DevOps Manager, working within our WFM cloud & on-premises customer experience platform, you???ll combine technical expertise with leadership skills ...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Remote Online Product Support - No Experience

GLOCPA • McKinney, Texas

[filters.remote]

[job_card.full_time]

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]

[last_updated.last_updated_30] • [promoted]

Bookkeeper (Remote Position – Entry-Level or Experienced)

GOLD GATE • McKinney, Texas

[filters.remote]

[job_card.full_time] +1

[filters_job_card.quick_apply]

Bookkeeper (Remote Position – Entry-Level or Experienced).Part-Time : $20–$28 per hour.Full-Time : $25–$35 per hour.We are seeking a reliable and detail-oriented Remote Bookkeeper t...[show_more]

[last_updated.last_updated_30] • [promoted]

Software Engineer, DevOps

Topaz Labs • Dallas, Texas, United States

[job_card.full_time]

We're Topaz Labs, an AI tech company that builds one-click image and video quality software with deep learning.Over 1M photographers and designers trust us with their work, including teams at Googl...[show_more]

[last_updated.last_updated_30] • [promoted]

DevOps Engineer

Ascentt • Plano, Texas, United States

[job_card.full_time]

Job Description (Summary of Responsibilities) : .Cloud Infrastructure Management : Design, implement, and manage cloud-based infrastructure on AWS and Azure, ensuring optimal scalability, performance,...[show_more]

[last_updated.last_updated_30] • [promoted]

Hadoop Developer

Apex Systems • Plano, TX, United States

[job_card.full_time]

This role is a potential contract to hire and will require resources that do not require sponsorship now or in the future. Charlotte, NC and Kennesaw, GA.Hybrid schedule requirement of a minimum of ...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Mid-Level Developer

Cresa • Addison, TX, United States

[job_card.full_time]

At Cresa, we believe our clients deserve better.A better space to work, create, build, grow.A better outcome for their people and organization. A better partner who puts their needs first, helping t...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Salaried Recruiter

Garney Construction • McKinney, TX, United States

[job_card.full_time]

Do you have a passion for connecting top talent with essential environmental roles? Are you excited about the growing water & wastewater treatment industry? If so, then this Water & Wastewater Trea...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

DevOps Engineer 2

Berkshire Hathaway Homestate Companies • Plano, Texas, United States

[job_card.full_time]

Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a mid-level DevOps Engineer.This individual supports the selection, design, implementation, and ongoing operati...[show_more]

[last_updated.last_updated_30] • [promoted]

Build / DevOps Engineer

Txse • Dallas, Texas, United States

[job_card.full_time]

The Texas Stock Exchange is hiring a Build / Devops Engineer to work alongside the Core Development Team.In this role you will work on improving developer productivity, multi-language build environme...[show_more]

[last_updated.last_updated_30] • [promoted]

Online Remote Work

Online Consumer Panels America • McKinney, Texas, US

[filters.remote]

[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]

[last_updated.last_updated_30] • [promoted]

Infor CloudSuite Developer

VirtualVocations • Dallas, Texas, United States

[job_card.full_time]

A company is looking for an Infor CloudSuite Developer.Key Responsibilities Design, develop, and maintain solutions within Infor CloudSuite environments Configure and optimize workflows to strea...[show_more]

[last_updated.last_updated_variable_hours] • [promoted] • [new]