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Licensed Clinical Social Worker
Licensed Clinical Social WorkerUpward Health • New Orleans, LA, US
Licensed Clinical Social Worker

Licensed Clinical Social Worker

Upward Health • New Orleans, LA, US
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Job Description

Job Description

Company Overview :

Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description :

The Licensed Clinical Social Worker (LCSW) at Upward Health plays a crucial role in assessing and addressing the psychosocial needs of patients. As a member of the interdisciplinary care team (IDT), the LCSW collaborates with team members to develop comprehensive care plans that address both the medical and emotional well-being of patients. This position involves applying behavioral intervention techniques such as Motivational Interviewing, trauma-informed care, and person-first thinking. The LCSW also works to connect patients and their families to community resources, facilitates transitions of care, provides short-term, risk-focused care management, and intervenes during crises when necessary. This role ensures that patients receive comprehensive care while promoting patient self-management and autonomy.

Skills Required :

  • Licensed Clinical Social Worker (LCSW) with all state certification and licensing requirements met.
  • Minimum of three (3) years of social work experience, with at least two (2) years in a healthcare setting (e.g., physician's office, PCMH, hospital, clinic, home care, or nursing home).
  • Knowledge of Medicaid and Medicare, as well as managed care organizations.
  • Strong communication skills, both oral and written, with the ability to collaborate effectively with multidisciplinary teams.
  • Experience in home care or field case management is preferred.
  • Working knowledge of local and state resources to support patient needs.
  • Ability to assess and address Social Determinants of Health (SDOH).
  • Ability to manage patient crises and provide focused care interventions.
  • Valid state driver's license and access to an automobile.
  • Bilingual in English and Spanish is preferred.

Key Behaviors : Collaboration :

  • Works closely with interdisciplinary team members to integrate behavioral health considerations into patient care.
  • Empathy :

  • Demonstrates understanding and compassion when interacting with patients and their families, fostering positive therapeutic relationships.
  • Accountability :

  • Takes ownership of care delivery, ensuring adherence to clinical guidelines and policies.
  • Adaptability :

  • Adjusts approaches to care as needed, responding to the dynamic healthcare needs of patients.
  • Initiative :

  • Identifies innovative solutions to patient needs across both healthcare and psychosocial dimensions.
  • Leadership :

  • Guides the care team in applying best practices in behavioral health interventions and ensuring effective care coordination.
  • Competencies : Clinical Expertise :

  • Proficient in behavioral health intervention techniques, including Motivational Interviewing, trauma-based care, and other person-centered approaches.
  • Community Engagement :

  • Strong ability to navigate and connect patients with local community resources and services.
  • Communication :

  • Excellent verbal and written communication skills, with the ability to clearly communicate complex health and social information to patients and team members.
  • Crisis Intervention :

  • Demonstrates the ability to intervene in patient crises, offering immediate and appropriate solutions.
  • Patient-Centered Care :

  • Promotes self-management and patient autonomy while ensuring that care plans align with patient values and goals.
  • Documentation :

  • Maintains accurate and timely patient records, adhering to all regulatory and company standards.
  • Problem-Solving :

  • Effectively identifies and addresses barriers to care, proactively finding solutions to improve patient outcomes.
  • Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

    Upward Health Benefits

    Upward Health Core Values

    Upward Health YouTube Channel

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