Talent.com
Independence Support Center Agent
Independence Support Center AgentEY Studio+ Nederland • Los Angeles, California, USA
[error_messages.no_longer_accepting]
Independence Support Center Agent

Independence Support Center Agent

EY Studio+ Nederland • Los Angeles, California, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Location : Los AngelesSan Deigo Irvine San Jose San Mateo San Francisco Seattle Portland Salt Lake City Phoenix Las Vegas

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

FY26-ID053 - Risk Management Associate - USA00-668351

Join our Risk Management team as part of the Independence function. This function assists EY engagement teams in complying with professional standards and regulatory requirements helping EY professionals stay independent from EY audit clients. Youll help protect EY from risks related to our client-serving professionals personal Independence team provides coordinated advice and assistance on independence conflicts and regulatory and risk management issues as well assupports our people by providing one-on-one handle inbound and outbound calls in a professional manner and provide accurate and timely answers to personal independence queries and work closely with all parts of the organization to identify manage and monitor personal independence risks by providing coordinated advice and assistance directly to EY professionals.

The opportunity

Youll have the opportunity to develop your career by collaborating with independence professionals around the globe. Youll be supporting our client-serving teams in accurately representing and adhering to the global EY organizations personal independence standards. Our Independence team develops outstanding leaders who deliver on EY promises to our stakeholders. We play a critical role in supporting the reputable EY brand by verifying our professionals are following independence regulations.

Your key responsibilities

Youll possess subject-matter knowledge enabling you to develop and execute support center programs that will assist EY employees with reporting requirements assessing compliance tracking findings and remediating issues with key stakeholders. Youll collaborate with other support center professionals to improve service level. Youll help train new employees and inform them about the EY Personal Independence Policy. Additional responsibilities include :

  • Assisting in the development of testing programs that are effective measurable and impactful.
  • Executing detailed operational monitoring programs to validate compliance with US firm policy.
  • Facilitating and driving the process to completion by following up on requests from Risk Management consultants and EYemployees.
  • Understanding and applying key requirements of the US firms and regulators independence rules and policies.
  • Working with EYemployees on obtaining background materials required to initiate review of business relationships or other processes.
  • Acting as a liaison between EY personnel other members of the Risk Management team and various functional areas within the US firm in assessing compliance.
  • Building and leveraging a network of contacts within Risk Management and across the US firm.
  • Challenging existing processes and approaches for operational efficiency effectiveness internal controls and / or customer service and offering innovative ideas for improvement.
  • Troubleshooting skills either basic or advanced depending on the role and industry.

Skills and attributes for success

  • Exceptional interpersonal and rapport-building skills.
  • A patient and empathetic attitude.
  • Strong time management and organizational skills with basic knowledge of project management tools and methodologies.
  • Comfortable working in fast-paced environments.
  • Proficiency in the English language including the ability to listen understand read and communicate effectively both in writing and verbally in a professional environment.
  • Computer literacy and phone skills including familiarity with complex or multiline phone systems.
  • Ability to collaborate with multiple professionals and / or teams simultaneously.
  • Strong interpersonal and responsive customer service skills.
  • Ability to learn and understand the US firms and regulators independence rules and policies as well as familiarity with other risk management initiatives.
  • Ability to successfully manage multiple tasks and activities in a timely manner and be responsible for specific outcomes.
  • Strong problem-solving skills and attention to detail.
  • Strong research skills and the ability to apply sound business judgment to individual and team assignments.
  • Self-motivation.
  • To qualify you must have

  • Bachelors degree or equivalent work experience.
  • Proficient in Microsoft Office (Word Excel PowerPoint).
  • One to three-plus years related experience.
  • Flexibility to work an eight-hour shift between 8 : 00 a.m. and 9 : 00 p.m. PT Monday through Friday.
  • What we offer you

    At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

  • We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $57400 to $104100. The base salary range for New York City Metro Area Washington State and California (excluding Sacramento) is $68800 to $118300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education experience knowledge skills and addition our Total Rewards package includes medical and dental coverage pension and 401(k) plans and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external client serving roles to work together in person 40-60% of the time over the course of an engagement project or year.
  • Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays Winter / Summer breaks Personal / Family Care and other leaves of absence when needed to support your physical financial and emotional well-being.
  • Are you ready to shape your future with confidence Apply today.

    EY accepts applications for this position on an on-going basis.

    For those living in California please click here for additional information.

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    EY Building a better working world

    EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

    Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

    EY provides equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity / expression pregnancy genetic informationnational origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law.

    EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1-800-EY-HELP3 select Option 2 for candidate related inquiries then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EYs Talent Shared Services Team (TSS) or email the TSS at .

    Required Experience :

    Unclear Seniority

    Key Skills

    Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 68800 - 118300

    [job_alerts.create_a_job]

    Support Agent Center Agent • Los Angeles, California, USA

    [internal_linking.related_jobs]
    Call Center Insurance Agent (Sales, Customer Service)

    Call Center Insurance Agent (Sales, Customer Service)

    Freeway Insurance Services America, LLC • Inglewood, CA, US
    [job_card.full_time]
    Call Center Insurance Agent (Sales, Customer Service).Location : Inglewood, CA 90304, USA.Sign-On Bonus Opportunity of up to $4,000 •. Pay Range : $65,000 - $150,000 / year.Lucrative incentive sales pl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Associate - Work from Home - Oklahoma City, OK

    Customer Support Associate - Work from Home - Oklahoma City, OK

    Anomaly Squared • Long Beach, CA, US
    [filters.remote]
    [job_card.full_time] +1
    At-Home Contact Center Specialist.Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities for personal and professional growth, pleas...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Temporary Hurricane Contact Center Agent

    Temporary Hurricane Contact Center Agent

    MCI • Los Angeles, CA, US
    [job_card.full_time]
    Hurricane Relief Agent Position.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Agent (Georgia)

    Call Center Agent (Georgia)

    24 Hours Group • Los Angeles, CA, US
    [job_card.full_time]
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Manager (Call Center)

    Sales Manager (Call Center)

    SkyOne Federal Credit Union • Hawthorne, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Join SkyOne Federal Credit Union as a.Call Center and be at the forefront of transforming our members' financial journeys. This is your chance to lead a dynamic team committed to excellence and inno...[show_more]
    [last_updated.last_updated_variable_days]
    Georgia P&C Licensed Customer Support Agent

    Georgia P&C Licensed Customer Support Agent

    VirtualVocations • Inglewood, California, United States
    [job_card.full_time]
    A company is looking for a Remote Customer Support Agent (P&C).Key Responsibilities Respond to inbound calls from existing customers Process service requests such as adding / removing vehicles and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Insurance Agent (Sales, Customer Service)

    Call Center Insurance Agent (Sales, Customer Service)

    Freeway Insurance Services America • Huntington Park, CA, US
    [job_card.full_time]
    Call Center Insurance Agent (Sales, Customer Service).Location : Huntington Park, CA 90255, USA.Sign-On Bonus Opportunity of up to $4,000 •. Lucrative incentive sales plans, bonuses and sales contests...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Agent (Costa Rica)

    Call Center Agent (Costa Rica)

    24 Hours Group • Los Angeles, CA, US
    [job_card.full_time]
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Independent Medicare Agent

    Independent Medicare Agent

    Senior Benefits Agency • Los Angeles, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Independent Medicare Agent – High-Earning Opportunity with Full Back-Office Support.Are you a licensed agent looking to grow your Medicare business with less administrative hassle and more support?...[show_more]
    [last_updated.last_updated_30]
    Customer Solution Center Appeals and Grievances Specialist II

    Customer Solution Center Appeals and Grievances Specialist II

    Los Angeles Staffing • Los Angeles, CA, US
    [job_card.full_time]
    Customer Solution Center Appeals And Grievances Specialist Ii.The customer solution center appeals and grievances (a&g) specialist ii will receive, investigate and resolve member and provider compl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Agent

    Insurance Agent

    HealthMarkets • Sherman Oaks, California, United States
    [job_card.full_time]
    If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Member Services Agent

    Member Services Agent

    University of California - Los Angeles Health • Los Angeles, CA, United States
    [job_card.full_time]
    UCLA Health is seeking a compassionate and service-driven Member Services Agent to support our patients and providers by delivering exceptional customer service over the phone.In this role, you wil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inside Sales Support Representative - Los Angeles

    Inside Sales Support Representative - Los Angeles

    Los Angeles Staffing • Los Angeles, CA, US
    [job_card.full_time]
    Inside Sales Support Representative.Position Purpose : The Inside Sales Support Representative is responsible for supporting growth of managed account portfolios with Outside Sales Representatives.T...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Administrative Support Team Associate, Beverly Center - Part Time

    Administrative Support Team Associate, Beverly Center - Part Time

    Macy's • Los Angeles, California, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Asset Protection Associate

    Asset Protection Associate

    Sam's Club • Long Beach, CA, US
    [job_card.full_time] +1
    WM Supercenter #4101 3705 E South St Long Beach, CA 90805-4521.This role focuses on the safety and security of our associates, customers and merchandise. Working in this role will involve investigat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inside Sales Agent (Los Angeles)

    Inside Sales Agent (Los Angeles)

    Auto Club Of Southern Calif • Los Angeles, CA, United States
    [job_card.full_time]
    If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With our strong AAA products and legendary service, you'll en...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    HealthMarkets Insurance Agent

    HealthMarkets Insurance Agent

    HealthMarkets • Sherman Oaks, California, United States
    [job_card.full_time]
    If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Hurricane Relief Call Center Representative

    Hurricane Relief Call Center Representative

    MCI • Los Angeles, CA, US
    [job_card.full_time]
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...[show_more]
    [last_updated.last_updated_30] • [promoted]