ServiceNow Architect

Description

Job Id: 70314

ServiceNow Architect
Our client is seeking a highly experienced ServiceNow Architect to lead the design and delivery of enterprise-grade ServiceNow solutions across a range of business areas. This role is ideal for a hands-on technical leader who excels at driving innovation, ensuring platform scalability, and guiding complex ServiceNow implementations from concept to execution.

This is a remote role, candidates must be located in Arizona.

ServiceNow Architect Responsibilities:
Lead the architectural design and implementation of scalable ServiceNow solutions, with emphasis on ITSM, CSM, and SPM modules.
Collaborate with business and technical stakeholders to define solution roadmaps and align platform capabilities with business objectives.
Oversee customization and configuration efforts, ensuring adherence to platform best practices and long-term maintainability.
Design and implement secure, reliable integrations with third-party systems using REST, SOAP, OAuth2, JWT, and MID Servers.
Provide technical leadership to development teams, ensuring consistent standards in scripting, development, and documentation.
Optimize ServiceNow environments for performance, user experience, and cost-efficiency.
Develop governance frameworks to maintain system integrity, security, and compliance.
Serve as a trusted advisor to internal teams and clients, offering guidance on platform features, process automation, and innovation opportunities.
Maintain comprehensive documentation including architecture diagrams, workflows, and support materials.
Lead platform upgrade efforts, ensuring smooth transitions to new releases and maximizing use of new features.

ServiceNow Architect Qualifications:
Minimum of 9 years of experience in ServiceNow architecture and development, with at least 3 years in a lead role.
Strong expertise in designing and configuring ServiceNow modules, particularly ITSM, CSM, and SPM.
Deep understanding of the Common Services Data Model (CSDM) and platform alignment best practices.
Extensive experience with ServiceNow integrations across various enterprise platforms (e.g., Active Directory, SAP, AWS, Azure, Salesforce).
Proficient in scripting with JavaScript, Glide API, and creating and managing Business Rules, Workflows, and Flow Designer components.
Knowledge of platform optimization strategies including CMDB structuring, update set management, and deployment best practices.
Familiarity with advanced ServiceNow capabilities such as Virtual Agent, Predictive Intelligence, and automation tools.
Experience leading agile projects and coordinating cross-functional teams.
Exceptional communication skills and the ability to influence stakeholders at all levels.

Certifications (Minimum One Required)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Technical Architect (CTA)

Preferred Experience
Prior work with additional ServiceNow modules like ITAM, ITOM, Discovery, Orchestration, and Event Management.
Understanding of cloud platforms such as AWS or Azure and their integration points with ServiceNow.
Experience with DevOps, CI/CD pipelines, and deployment automation for the ServiceNow platform.
Familiarity with ITIL principles and their application within ServiceNow (Incident, Change, Problem, and Configuration Management).

Salary: 140K-180K/year DOE

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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