Billing Coordinator

Job Title

PRIMARY RESPONSIBILITIES

• Work within the iFortress program to collect pickup and drop off tool data, while coordinating with all US district managers ensuring accuracy of quantities on the delivery forms.
• Place the reconciled iFortress data into correct invoicing template.
• Create sales orders in Prophet 21 (Fortress' ERP system) for all new pads and coordinate with customers for Purchase Orders when applicable.
• Communicate and participate in creating Rebuild Kits in Prophet 21 to ensure invoicing (relieving inventory) can be achieved effectively.
• Constantly communicate with all customers to resolve all discrepancies and monitor possible issues with invoicing.
• Collaborate with the Fortress Operations and Accounting teams to ensure invoicing process flow is accurate.
• Be accountable ensuring accurate and timely distribution of invoices to customers.
• Keep open line of communication with customer's Accounts Payable departments to ensure any billing changes are captured and communicated.
• Have open communication with Customer's operations managers to ensure correct the billing is invoiced, and Fortress's billable tools match the customer's billable tool count.
• Post-invoice, understand and participate in all AR efforts, to ensure payment is made to Fortress in a timely manner and report progress to Fortress management.
• Maintain a professional customer service mentality to assist both Fortress' US districts and Fortress' customer base.
• Perform additional administrative or clerical duties as assigned.

EDUCATION & INDUSTRY EXPERIENCE QUALIFICATIONS

JOB REQUIREMENTS

BEHAVIORAL COMPETENCIES

TECHNICAL COMPETENCIES