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DC Support Processor
DC Support ProcessorUnited Legwear • Beaumont, CA, United States
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DC Support Processor

DC Support Processor

United Legwear • Beaumont, CA, United States
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  • [job_card.full_time]
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DC Support Processor

The DC Support Processor is a level 2 position which supports the operational objectives of the automated $1B company's 1.8 million square foot Distribution Center (DC). The DC Support Processor plays a key role in supporting warehouse operations by ensuring accurate data entry, order processing, and documentation management. This position requires a high level of proficiency in WMS systems, problem-solving skills, and the ability to lead process improvements. This position requires strong attention to detail, organizational skills, and adaptability in a fast-paced distribution environment. The DC Support Processor provides foundational clerical and logistical support across various departments, ensuring seamless inventory control and shipment accuracy.

This role works collaboratively within a team and cross functionally to achieve department and operational goals. It requires flexibility and a desire to learn while working in a diverse team environment that prioritizes collaboration, trust, teamwork, and continuous improvement to drive customer satisfaction.

Leadership Responsibilities

At ULAC, we are looking for people who share our vision of fostering a collaborative culture of continuous improvement. All team members at ULAC are responsible for contributing to a safe and positive work environment so everyone can deliver their best. Leadership behaviors that model ULAC's mission and values of Unity, Loyalty, Achievement, and Charity include :

  • Lead proactively : Anticipate and solve problems early, stay curious, and encourage team members to focus on solutions and high performance. Drive innovation by identifying and implementing improved approaches.
  • Provide positive & frequent performance feedback : Regularly recognize good work, pinpoint improvement areas, and help with ongoing development.
  • Initiate structure : Implement clear, challenging team goals, communicate them effectively, and create organized plans that align with company objectives.
  • Achieve objectives : Create and follow through on effective plans, guide team members consistently, and use data from reports to make decisions that help people and processes.
  • Foster positive culture : Build and maintain an uplifting, trusting, and innovative workplace.
  • Communicate effectively : Promote open communication, listen actively, and facilitate teamwork and conflict resolution.
  • Motivate and inspire : Lead by example, show respect, and give encouragement. Inspire teams to achieve their best.

Train and develop others : Act as a coach and mentor, focus on transferring knowledge, enhancing skills, and supporting high performance.

Functional Responsibilities

Direct daily operations per department :

  • Receiving
  • Accurately enters inbound shipment data into the Warehouse Management System (WMS).
  • Verifies documentation, including bills of lading, packing slips, and customs paperwork.
  • Communicates with carriers and internal teams regarding shipment discrepancies.
  • Maintains accurate records and assist with resolving receiving discrepancies.
  • Shipping
  • Generates bills of lading, packing slips if needed, and driver required documentation.
  • Verifies outbound shipments for accuracy and compliance with customer requirements.
  • Assists in optimizing shipping workflows and document management.
  • Coordinates with transportation providers to confirm scheduled pickups and ensure on-time delivery.
  • Sortrak and GOH
  • Supports order fulfillment by validating system data and coordinating with warehouse teams.
  • Assists in verifying order accuracy before processing and packaging merchandise.
  • Monitors pick ticket and packing slip accuracy, escalating discrepancies as needed.
  • Special Services
  • Coordinates data entry and documentation for specialized processing (e.g., ticketing, labeling, repackaging).
  • Works with operations teams to ensure compliance with customer-specific VAS requirements.
  • Supports continuous improvement efforts in value-added service workflows and quality control measures for specialized processing.
  • Full Case
  • Validates full-case shipments against system records and resolve quantity discrepancies.
  • Ensures product is correctly labeled and meets customer specifications.
  • Collaborates with inventory and quality control teams to maintain accuracy.
  • Assists in developing best practices for full-case processing.
  • E-Commerce
  • Processes and validates e-commerce orders for accuracy and timely shipment.
  • Assists in troubleshooting order discrepancies and returns.
  • Ensures proper labeling and documentation for direct-to-consumer shipments.
  • Data Management & Administrative Support
  • Accurately enters data, processes reports, prints bills of lading and labels, maintains files, and completes production paperwork.
  • Ensures data accuracy and integrity while adhering to company policies and procedures.
  • Technology & System Utilization
  • Operates various technologies, including computers, tablets, RF scanners, and Warehouse Management Systems (WMS), to research and process order data.
  • Supports areas of automation by troubleshooting system issues, researching errors, and assisting in process enhancements.
  • Uses Microsoft Office (Excel, Word, PowerPoint) to compile reports, analyze data, and create documentation.
  • Communication and Collaboration :
  • Collaborates with internal teams to ensure timely order processing and workflow efficiency.
  • Communicates with external partners such as dispatchers, trucking companies, and ports to verify import / export information and address shipping discrepancies.
  • Assists department managers in organizing and distributing work among team members.
  • Troubleshooting & Process Improvement
  • Investigate system errors, missing data, or workflow inefficiencies and works with the appropriate teams to resolve issues.
  • Identifies opportunities to enhance operational processes and system functionality, providing recommendations for improvement.
  • Workplace Organization & Compliance :
  • Maintains a clean, organized, and safe working environment by following 6S standards.
  • Education / Qualifications

    REQUIRED :

  • High school diploma or equivalent.
  • Proficiency in Microsoft Office and WMS platforms.
  • Strong verbal and written communication skills in English.
  • Ability to work in a fast-paced environment with strong attention to detail.
  • Capability to meet productivity, accuracy, and safety standards.
  • Ability to adapt to various roles within the DC as needed.
  • PREFERRED :

  • Some college coursework or an associate degree.
  • Experience

    REQUIRED :

  • Minimum of 2+ years of clerical or logistics support experience in a distribution center or 3PL.
  • Proficient knowledge of WMS and inventory control processes.
  • Demonstrated computer and technical savvy including the ability to learn new programs and systems quickly including in house WMS.
  • Demonstrated strong customer service, communications, and interpersonal skills with ability to collaboratively work as part of a team in a complex and fast paced workplace.
  • PREFERRED :

  • Prior experience in an automated distribution environment.
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    DC Support Processor • Beaumont, CA, United States

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